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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19969 Customer Comments & Reviews

Loading Reviews ...
M
M P
8/9/2019
Dakota did a wonderful job! He inspected the sight of nest 1st, decided how to go about removing the nest and did it with precision and patience. He cleared away all debris and took it off the property. I am allergic to bees so I am very appreciative for his promptness. He came late in the day as well, putting off his own dinner time to come. We appreciate the service!!

V
Vivien
8/9/2019
Thanks for removing the wasp nest for us. I still see ants on the kitchen countertop this morning. If after a couple of days and the problem still there, I will give you a call. After all, that's why I signed up to use Aptive pest control service.

E
Ethan L
8/9/2019
Terry was on time and was very courteous when taking care of our home. He was thorough when spraying and made the whole process a breeze. I would highly recommend Terry as a technician.

Nancy W
8/9/2019
very very friedly. had a question about a bug i found that flew into my home through an open window. took time to show me picture of this bug on his phone and explain about this bug. hope this second treatment starts getting rid of bugs around my house and property. assured this second treatment would take care od this satisfied with service

M
Mark D
8/9/2019
Very good service, very professional technician. He was very cordial and courteous.

Rocky E
8/8/2019
Was hoping to come home with the spider webs taking care of by the front door....it was not.

Lydia M
8/8/2019
Jared was very courteous and did a great job in treating my house. He answered all my questions

M
Mark
8/8/2019
The technician was courteous and professional. He is a nice guy that got right to work on applying the spray to our home's perimeter.

M
Mais
8/8/2019
he is a positive guy and he did a good job send him here on next service

graciamr21
8/8/2019
Great job. He went above and beyond and was very polite.

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