Healthy Paws Pet Insurance Review
3,291 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3291 Customer Comments & Reviews
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I have been with Healthy Paws 2 years and have 2 pets insured with them. I have probably submitted about 10 claims between my 2 dogs. Most were small claims with 1 being a major surgery. In all cases, my claims were resolved and checks received in around 2 weeks. Healthy Paws has been very good to my pet family.
Healthy Paws is, quite simply, the best health insurance provider I've ever had. I include my own human-based insurance provider in this assessment. My dog Franklin had a series of mast cell tumors which had to be removed, and the attendant care required lengthy hospital stays, extensive cancer screening, and consultation with an oncologist to ensure the cancer had not spread. In all, I submitted two dozen requests for reimbursement to Healthy Paws, totaling well over $7,000. Healthy Paws paid every. Single. One. And they did it without complaint, without "Your plan does not cover X" nonsense, at the stated rate of 90%, every single time. The last request I sent using their new... Read More
Healthy Paws has truly been excellent! I've had to use my pet insurance a couple times for various surgeries and illnesses and they have always paid as advertised. We are very fortunate to be covered by Healthy Paws as my dogs will always get the best care needed!
I have been impressed with the ease and promptness of Healthy Paws claims process. Human health insurance should take a page from their book!
I am a dog trainer and I recommend them to all of my clients.
They also took the time to send a personal email inquiry as king me how my dog was doing following her orthopedic surgery.
We love Healthy Paws for our French Bulldogs! It makes it so easy when you are in a stressful situation with your fur-baby to just make the decision that is medically best without thinking about the cost. For the past two months we have been to our vet and the emergency vet hospital about 5 or 6 times. We noticed that our Frenchie Riblet had lost vision his right eye. He had caught bronchitis and we thought it was jut the meds, but after he was off the meds his vision didn't' improve. Many appointments, exams, an MRI and Spinal Tap reviled that he had encephalitis. We have been trying to treat it with prednizone, but will be needing to move to a stronger chemo drug to treat this... Read More
I am so impressed by Healthy Paws Pet Insurance. This has been a seamless process and has provided me with such an incredible amount of peace of mind. It's stressful enough when your furry child has to undergo major surgery and recovery. This being so easy has been wonderful. I was able to submit the claim online, and received immediate confirmation that it had been successfully submitted. About a week later, I received a call form a Healthy Paws representative to first, check on the pup, and also to let me know the claim had been approved and a check would be on the way promptly. The entire claim was processed and I received the reimbursement check within their promised 7-10 day period... Read More
I would like to thank Healthy Paws so much for their PERSONAL touch. Not only were they willing to work with me and California Veterinary Specialist on payment arrangements, but my wonderful Healthy Paws representative, Nicky called me to ask how my furbaby was doing. Now who would have ever thought you'd have that through an insurance co. It made me realize that these are just not employees working for the company, but they are employees who understand how hard it is to go through anything with your loved pet. They had commitment, professionalism, but most of all, they had HEART! Kai was in the hospital for many days and had to go through radiation treatments and anesthesia but after all... Read More
We have had Healthy Paws Pet Insurance on our two dogs, Luke and Levi for approximately 3 1/2 years and 3 years . Levi has been insured since he was maybe 6 months old. I searched around different companies and felt Healthy Paws to be the best. Recently our Golden, Levi, decided to chew on something and as a result punctured his lower intestine. He required immediate surgery or we would have lost him. If not for Healthy Paws we very possibly may have been paying for several years. Because of the ofour claim being processed we were able to pay the bills and get Levi back home. Healthy Paws has continued to show concern and check upon Levi well after the claim was paid. We appreciate... Read More
Healthy Paws Pet Insurance may be the only insurance company that I've encountered where the people on the other side of the insurance claim actually care. Recently I had to file a very large claim after our dog had severe intestinal issues. My dog had exploratory surgery during a five-day hospital stay, and when we brought our dog home, the vet only gave him a 50/50 chance. As soon as I knew our dog would live, I filed the claim. I was very relieved at how simple it was to file the claim and pleasantly surprised that Healthy Paws contacted me on two different occasions just to check on how our dog was doing. Healthy Paws doesn't cover all the routine maintenance bills for vaccinations,... Read More
Healthy Paws is an absolute lifesaver. Thankfully I acquired health insurance for my now three year old Boston Terrier, George, when he was 10 weeks old because we've had some health problems since that would have imposed devastating financial demands in the absence of their Healthy Paws' coverage. They don't hide their annual deductible, and it's incredibly reasonable. All I have to do is take a photograph of the receipt through their app and submit it as a claim, and reliably they return a check within a few days to reimburse me for 80% of the coverage. I could not be happier with this company, and often brag about the fact that my dog has far better health insurance than I do.
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- Trusted by More than 625,000 Parents
- No Enrollment or Administrative Fees
- No Maximum Annual or Lifetime Payouts
- Most Claims are Processed in 2 Days
