Healthy Paws Pet Insurance Review
3,291 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3291 Customer Comments & Reviews
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I had another pet insurance company for one of our previous dogs. With healthy paws, you know what is covered, and what is not. The insurance plan we chose was only for illness, injury, etc., not wellness. Our Golden retriever has had to have surgery twice, once for an abdominal issue, one for a torn ACL. Both times, once we met the $250 deductible, 80% of our other covered costs were reimbursed. No hassle. I received a nice check yesterday, exactly two weeks after his surgery. Easy filing of claims, great communication, and great people to work with. I highly recommend Healthy Paws. When you enroll your pet you choose the deductible and reimbursement level that works best with... Read More
Healthy Paws Pet Insurance is well worth the investment. We insured our Golden Retriever when he was a puppy. I carefully researched pet insurance companies and found Health Paws the best rated. I reviewed the exclusions and hoped for the best. Four years later our dog tore his ACL, meniscus and dislocated his kneecap while chasing a couple of deer. He needed an expensive surgery and physical therapy. The surgeon also warned us that he is likely to do this to his other knee as well! Healthy Paws processed our claim in a matter of hours. What a huge relief to know that the insurance policy worked exactly as we hoped it would! We have raved about how fortunate we feel to have taken... Read More
I had no idea how PAWESOME pet insurance really was! I have had my two pups for almost 9 years. On January 1, 2014, one of my pups ruptured a disc in her back. At that time, I did NOT have pet insurance. After $7,000 in surgery/meds and 10 months of recovery...I decided maybe I should LOOK into pet insurance. I did ALOT of research. The one company that stood out was HEALTHY PAWS. I decided to get the coverage. I selected the lowest deductible per month for each pup and selected the highest payout coverage for each. I called my pups vet and the surgeon and asked them to email my pups records so I could send to Healthy Paws. Once I received those files, I emailed them to Healthy... Read More
Recently, Chloe, our 3 year old, 109 pound, Lab - Bernese Mountain Dog mix, underwent surgery for a torn ACL. Fortunately, we have had Healthy Paws pet insurance since she was 2 months old and they covered 90% of all expenses from pre-op x-rays to the surgery and follow up medications. Filing claims online was extremely simple and fast,and their response was quick and efficient. They even sent an email asking how she was doing. Healthy Paws response to this large claim was the same as it has been for all the little claims along the way. I wish my own health insurance responded as quickly and with such care. I would not hesitate to recommend Healthy Paws pet insurance to any dog or cat... Read More
Healthy Paws have insured our pet for some two years and we are very satisfied. The cost is very reasonable and their service is excellent: it is simple without claim forms and very fair in respect of claims (90% payable after deductible etc) . Recently our Lab got very sick and had to have difficult intestinal surgery and was really dangerously ill. The cost of the surgery and 3 day stay at the Vet was not negligible even by NYC standards and Healthy paws agreed the claim without a problem. In our experience claims are authorized in a matter of a couple of days and Checks are always sent quickly and I have no hesitation in recommending them as an ideal solution to your Pets (and your)... Read More
I switched from vpi to healthy paws a few years. I have been very pleased. Fast prompt claims services. Very good customer service representatives. Couldn't be happier.
Chandler, our 7 months old pound puppy needed abdominal surgery for bowel obstruction. Chandler is on the road to recovery and we have implemented steps to prevent him from eating everything in sight. This is the first time we have ever used pet insurance (Healthypaws pet insurance) and this company could not be any more kinder or efficient in working with our claims. The process could not be any simpler or straightforward. My husband and I were discussing how helpful having Healthy Paws insurance has been. We are aware of many pets who have been put down because the owners could not afford the medical care for their fur baby. Very sad. Thank you Healthy Paws in helping us get... Read More
Excellent communication with fast curtious service. They even follow up on a personal basis. I can not recommend them more highly.
My 4-year old American Bulldog, Mogli, recently had to undergo major GI surgery to remove a necrotic piece of his small intestine and part of his colon, after his small intestine became tangled within his abdominal wall. I brought him into the vet after he had been vomiting and looking very uncomfortable. They were going to keep him to do an ultrasound (he has a history of eating foreign bodies and has had previous surgeries, however, this one was no fault of his own), and called me 2 hours later saying he needed emergency surgery due to some bacterial fluid leaking into his stomach. The doctors did not know what the issue was before taking him into surgery, and when they opened him up,... Read More
I recently started using Healthy Paws and shortly after getting the policy, our dog needed a major surgery. I was so happy with the process for filing a claim and the speed at which everything was taken care of. No questions asked - I just submitted the documents online and within a few days I had an email back with details and the answer that the surgery and all the follow-up appointments were covered. I had the check in the mail within another week or so. And I even got a follow-up email from them asking me how our dog was doing! Overall, super impressed by how quick and easy everything was and how great their customer service team is.
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- Trusted by More than 625,000 Parents
- No Enrollment or Administrative Fees
- No Maximum Annual or Lifetime Payouts
- Most Claims are Processed in 2 Days
