Healthy Paws Pet Insurance Review
3,291 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Healthy Paws Pet Insurance
3291 Customer Comments & Reviews
Loading Reviews ...
We've been a "Healthy Paws" customer for about three years. We have four dogs insured. There have been several occasions we've had to file claims for our dogs and we've always been taken care of promptly. We've never disagreed with Healthy Paws reimbursement of any of our claims. The latest claim has totaled close to $6,000 . Our reimbursement for these claims were all handled within a couple of days and reimbursed to policy agreements of close to $5,000 in checks back to us. One of our smallest dogs was seem by our primary care vet with recommendations for further diagnostic tests, including ultrasound. He was admitted to our local emergency hospital, discharged and transferred on to NC... Read More
Healthy Paws has been great. We have a young rescue dog and she recently had a very complex (and expensive) knee surgery. Healthy Paws paid the claim in under a week. I have never had any issue with a submitted claim, and when I have reached out to them for clarification, they have always responded right away.
Our dog got a fever that wouldn't go away and she quickly ended up in the emergency room overnight several times and had half a dozen tests performed totaling over $3,000. Not only did Healthy Paws make good on their insurance promise of 80% coverage after a small deductible of $250, they pre-approved us during the whole ordeal so we didn't have to pay the entire total up front. My vet just contacted Healthy Paws and they paid 80% directly.
Several days after, as our dog finally got better on antibiotics, a Healthy Paws representative personally contacted us to see how our dog was doing. It was good customer service and good business.
Healthy Paws is very dependable and caring.
I have both my Frenchies insured with Healthy Paws and I wouldn't change that for anything! I've unfortunately had quite a few claims and HP reviews them quickly and I have a check in my hands within 2 weeks. It's utterly amazing. I just take a picture of the invoice with my phone and upload it on their app. No claim forms and zero hassle. It's amazing. There is NO other pet insurance that compares. Period. Thank you Healthy Paws Pet Insurance! A++++++++
Recently my dog suffered a compressed disc while playing with his buddy. After a month of intense down time prescribed by his neurologist he suffered complications with a stagnate GI track.Through all the x-rays, MRI, hospitalization and IV medication, Healthy Paws Pet Insurance has been reliable and timely in processing his claims. I usually receive a reimbursement check within 7 days of submitting a claim. In fact a claim I submitted the Sunday after Thanksgiving was processed that very day and the reimbursement check arrived three days later. It is stressful enough to have an injured/sick pet without worrying how to pay the vet bills. Healthy Paws has enabled me to seek the best care... Read More
We are thrilled with Caitlin's Healthypaws insurance. She is just 2 years old but has already had major surgery and an illness requiring ICU admission. The bills would have incapacitated us but with the low deductible and high percentage of payment from Healthypaws, our share was small compared to the total cost.
I think the smartest thing we ever did (besides adopting Caitlin) was insuring her at Healthypaws!
Excellent service! My furbaby Ziggy had surgery to repair a torn ACL. I filed with Healthy Paws and a couple of days later they asked for his regular vet's records. Unfortunately by then I was out of town and didn't reply as promptly as I should have. But not to worry! Healthy Paws contacted the vet and got the required documents. Next thing I knew, I got an email telling me that all was taken care of and that I would receive a check! Yay!
I totally recommend Healthy Paws.
I cannot recommend Healthy Paws highly enough. I adopted a dog and due to Vet miscommunication I didn't get a proper check up done on pick up (even tho at the time they said it was enough to use for insurance purposes, later they said it wasnt). So a month later my dog was diagnosed with a serious leg issue and I didn,t have the correct pre insurance exam paperwork. So Insurance wouldn't pay right? Wrong. Healthy Paws worked so hard with me to help, and ended up accepting my dog's adoption paperwork in lieu of the correct exam. And I'm not talking inconsequential sums here, I was so impressed by their absolute determination to help. I found them so helpful and the proper human face of... Read More
It was traumatic enough to find my furkid had osteosarcoma. I didn't need added stress of fighting with the insurance company. (which I frequently did with a previous company). Healthy Paws had an incredibly fast turn around so that I was able to bank the money before the payment was due. And they covered exactly what they said they would. There was no guessing what I would get back (again unlike the previous company I had). And they even asked how my little girl was doing several days after the claim was complete. Just about all the greyhound owners on the bulletin board I belong to are HP clients. Hands down this is the favorite company amongst the dog owners of this group.
Top Rated
Our Partner
- Trusted by More than 625,000 Parents
- No Enrollment or Administrative Fees
- No Maximum Annual or Lifetime Payouts
- Most Claims are Processed in 2 Days
