Healthy Paws Pet Insurance Review
3,335 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Healthy Paws Pet Insurance
3335 Customer Comments & Reviews
Loading Reviews ...
I am very pleased with Healthy Paws. In 11/2016 I purchased pet insurance from Healthy Paws for my two giant breed puppies. Little did I know just a year later I would need to use the plan I chose. I was not sure how to submit a claim and needed to phone them three times. Each person could not have been any more helpful or polite. I submitted my claim just a few days after my dog's ACL surgery (12/5/2016) and received my claim check 12/22/2016. My dog will need the same surgery on other leg when he heals from this one. After the surgery Healthy Paws e-mailed me and wanted to know the dog was doing. I am so pleased that I chose Healthy Paws as now I know that I do not have to worry about... Read More
A lifesaver. This company is wonderful. Healthy Paws is very affordable for the level of coverage you can get ($100 yearly deductible, 90% reimbursement). We just had $6,000 worth of emergency vet services after our furbaby ate something she wasn't supposed to, and Healthy Paws processed everything in a couple of business days. I usually receive any reimbursement checks within a week of submission. Very simple submissions using your app and no hoops to jump through. I want to say thank you to you, your team, and Healthy Paws...you guys have been actual lifesavers. There is no way I would be able to afford to make decisions based on what is best for my dog and her quality of life v. what is... Read More
At first Healthy Paws seemed great to me, but as time went on, they went down the toilet. I know people look for insurance that's cheap, I didn't care, I wanted a company that would stand by my pets, 2 german Shepherds. But they didn't cover something with my male because he was too young, then They don't cover doctor Exams, even if it is an emergency or an illness. So you take your pet to the Vets for an illness, of course, they charge you an office visit charge as well as what they have done for the pet...So you send an invoice to HP and you don't actually get the 90% that you paid high premiums for, you never get the full amount of the issue paid for. They have a great deal of small... Read More
Tim
Customer Care of Healthy Paws Pet Insurance
Official Response
Customer Care of Healthy Paws Pet Insurance
Marylyn - We are never happy when we have to deny a claim for one of our clients. Like other insurance companies, our policy excludes all conditions related to breeding, whelping, queening or any complications as a result of breeding, whether it is intentional or accidental. Healthy Paws makes every effort to be transparent throughout our website, during the enrollment process and in the policy documents available to each client in their online Healthy Paws account regarding the limited exclusions of our policy. Those exclusions are pre-existing conditions, preventative/routine care and the office visit fee (veterinary exam fee). Anyone visiting our website can see this information on our “Benefits, Coverage and Exclusions” page. In addition, anyone interested in Healthy Paws can review a sample policy in its entirety on our website.
People often say they “would give anything to have one more day” with a friend or loved one. Unfortunately, the realization of “anything” leads to financial disaster in addition to heartbreak. I took out Healthy Paws Pet Insurance the day I brought my puppy home five years ago. I thought he would most likely do something stupid such as swallowing a stick, eating gum, or some other “dog” activity that was not well thought out by him or his owner. For five years we paid on our Healthy Paws Insurance without a claim. I was tempted to cancel the policy since he was now five years old and no disasters had occurred. My “one more day” unfortunately came. Two weeks shy of his fifth... Read More
Great experience with Healthy Paws. No nonsense, no drama, no insurance company games. Comprehensive coverage, easy, clear and straightforward claims process, and speedy payment. We had VPI (now Nationwide) for years, but the coverage options declined and the ability to get claims paid became more and more difficult over time, so we went looking for a new option. We read the reviews on Healthy Paws and took a chance--so glad we did are now in the position to write a positive review of our own.
Great company. Interested in pets well being and always paid promptly.
Our dog was diagnosed with Cushings disease, which prompted our vet to check for an adrenal tumor. When we decided to have surgery, it was easier & less stressful knowing Healthy Paws was our support. Mina's surgery went well, but she had complications after which made our bill 4 times as much as we thought. We were able to bring our girl home only with Healthy Paws help - & they approved the claim in 2 days! I'm so grateful, I'll always use Healthy Paws & tell everyone I know to use it too!
Healthy Paws has been more than "just" an insurance company for my dog, Bridget, and I. After I adopted her, I realized that insurance for her would be a smart move...and I was right. Healthy Paws has been readily available when I have questions or concerns, they are prompt in their review of claims, and they even check in to see how we are doing. Having insurance through Healthy Paws has allowed me to give Bridget the care that she truly deserves. We are grateful for them and for all that they do for us.
We did our research before we chose Healthy Paws pet insurance. We are 100% happy with our choice. Without Healthy Paws we would of had to put our dear kitty to sleep. Healthy Paws has so many advantages since there is only an annual deductible of $100. , not per incident and they reimburse 90% for surgery, tests & hospitalization. And they will direct bill your vet right away. They are very professional and genuinely concerned about your pet. We are very pleased.
Yet another 5 star review from me! My girl is one of "those dogs" that the vets know by name and look forward to seeing. I adopted her and soon found out she had allergies, tummy troubles, breathing issues, but she is the sweetest, best companion in the world. This plan allows me to focus on her health rather than my funds. So helpful! Also they always send follow up emails after ER visits which make me feel so valued. It's nice that someone cares about my girl, not just the $$
Top Rated
Our Partner
Rated "Best Choice Overall" by Mashable
- No Maximum Annual or Lifetime Payouts
- No Enrollment or Administrative Fees
- Most Claims are Processed in 2 Days
- Trusted by More than 625,000 Parents
