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Alside Replacement Windows Review


ConsumersAdvocate.org Rating: 3.7 / 5 (Very good)
102 Customer Comments & Reviews - see all comments
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Alside is a manufacturer of sliding, replacement windows, gutters, downspouts, railing and insulation products for both homes and businesses. The company offers an extensive line of vinyl replacement, new construction, and sliding patio doors with lifetime warranty. Alside with the help of its specialists give clients the option of selecting color, design, styles and window frames. Aside from its line-up of window configurations, the company also offers a wide selection of window configuration of grid patterns and glass styles that can complement individual client taste and preference.

Services and Features

Alside has 3 major types of window products; vinyl, aluminium and wood. Wood windows are effective insulators but can be difficult to maintain due to constant exposure to the elements. It also requires caulking and painting.

Vinyl Windows have high thermal efficiency, durability and are easy to maintain. It doesn’t require painting and its sash and mainframe include several insulating materials that helps achieve maximum energy efficiency.  

Alside Horizontal Vinyl Siding products include Odyssey Plus, Charter Oak XXL, Charter Oak XL, Charter Oak, Conquest, Cypress Creek Variegated Siding, and Williamsport Colonial Beaded. Other choices are steel siding, specialty siding and vertical vinyl siding.

Alside Windows have Limited Lifetime Transferable Warranty. It covers Vinyl Mainframe, Sash Frame, Moving Part, Fiberglass screening, insulated glass unit and screen frames. Included in its warranty is repair and replacement of defective parts.

Services and Features

Eco-Friendly

Energy-Saving Performance 

Online Product Registration

Store Locator

Free Quotation

Online Brochure

Free Home Consultation

Window Types

Sliding Windows

Jalousie Windows

Awning Windows

Single-Hung Windows

Garden Windows

Picture Windows

Egress Windows

Casement Windows

Bay Windows

Hopper Windows

Window Frame Materials

Wood

Vinyl

Fiberglass

Aluminium

Energy Efficient Windows

Thermal

Triple Pane

Double Pane

Energy Star

Plan Details 

Warranty

Lifetime

Installation Fee

Not Stated

Price

Not Stated

Replacement Windows at Alside

Alside goes beyond the aesthetic and provides homes and businesses s more window solution. With its ClimaTech features, Alside helps your home or business become energy efficient. Its ThermD stainless steel intercept warm-edge spacer improves thermal comfort during summer or winter. Its anti-glare helps repel heat while filtering UV rays.


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Customer Comments

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Jim M
1/22/2023
After reading many of the negative reviews about Alside products I have concluded there is an issue with the warranty claim process. I am the owner of a replacement window company based in Pittsburgh Pennsylvania. I am confused by the comments here and have to speak up on behalf of Alside Corporation. Alside corporation makes over 3 million windows per year. All products are sold to window dealers like myself and so-called contractors. What is upsetting to me is everyone is blaming the manufacturer and I see no mention of the Alside dealer or the so-called contractors' name being mentioned anywhere. Alside does offer professional installation to their dedicated dealers like me. Starting... Read More
3 People found this helpful.


P
PO
7/1/2023
My husband has been installing Alside windows for 30 years and stands behind them 100%. %. I do all the warranty work for our customers and have NO issues with the warranty department, their online warranty is very user friendly. They used to replace the frame and glass, but due to cost they replace just the glass pack. My husband removes and replaces the defective glass at no cost to our customers. Maybe he just goes above and beyond what most contractors do but we have and do make a good living installing Alside windows. Instead of rating these windows poorly, maybe your installers need rated?? Application is 99% of the success.
2 People found this helpful.


D
Darrin
3/5/2020
As a window installer for over 37 years, I have been disappointed in Alsides quality downslide over the last few years. Recently went out of town to install 35 clay outside/white vinyl woodgrain wrap on the inside windows. Customer stopped the job after just 2 windows being set. The welds on the sashes were hideous and unacceptable. Long story short, packed up and drove over 400 miles home. I have had so many problems with quality control with Alside. The welds are terrible for the most part. The frames have marks/scuffs all over them. Screens are almost always needing rescreened if the frames aren't too bent. The glass itself has so much glue and debris that cleaning them is almost a... Read More
2 People found this helpful.


cassie.hayes.goarmy
12/12/2019
I have been trying to get my 2 windows replaced under the warranty for over 4 months with the company. I tried to work with Sample Lumber for a year to get it replaced because this is where I purchased a $17,000 window and door package. In September they said my 2 windows were covered, never received replacement. Same in October, November, but in December my claim was denied with not reference to the note or pictures I sent on all the previous dates! My point is that they do not back their own warranty! They give you a hard time and never call you back!
2 People found this helpful.


L
Linda
9/27/2019
Had Anderson windows for over 35 years, had one problem. Installed Alside BIGGEST MISTAKE. Windows installed since day one had problems. Now have moisture in between glass. Horrible windows. Sorry I didn’t pay the extra costs for Anderson. Lesson learned will never buy or recommend these windows to family and friends. Of course, will never get a response from this.
2 People found this helpful.


Rose S
9/20/2019
We purchased Alside windows only 2 years ago. We already have 2 windows with issues and no resolution from the company. Call the company to speak with an actual live person and was able to speak with someone. Have not heard since and when I call the wait on the line is over 20 minutes and I finally hang up. E-mailed and still no response! Like all the rest of the comments. Don't ever buy or recommend these windows to even your worst enemy!!!!!
2 People found this helpful.


M
Marcine C
8/11/2019
The guys did a beautiful job! Thanks Ziggy,Lucas and the boys! Ver y neat, professional job! Would recommend to all that's looking for doors, windows and siding Great job thank you
2 People found this helpful.


Jay P
8/2/2019
They will not honor their warranty, I have MOLD in between my windows, they want me to pay to replace the SASHES, they said they will pay for the glue and trim, the glue and trim are not the issue, the WINDOWS ARE THEY ARE HORRIBLE, my only option is to bend over and take it in the rear! I will not pay to have GARBAGE windows replaced with more garbage windows!! GOOGLE This company, I am not alone! buyer beware!
2 People found this helpful.


schnaar
7/27/2019
We had 8 windows (each with 4 panels) and three sliding glass doors installed 9 years ago. This year, two of the 32 window panels fogged. Since I'm the original owner, I went to the web site and submitted a replacement request online. A few weeks later, my replacement panels arrived. Snapped them in (easy!) and we're perfect again - hopefully for another 9 years. Thanks, Alside!
2 People found this helpful.


Jay P
7/16/2019
They do not honor their warranty, my windows failed after 8 years and they want me to pay them to replace their LIFETIME WARRANTY garbage product, I have MOLD growing between at least 3 windows! I have to clean the mold every couple of months and it always comes back due to air leak's, EVERY window leaks air, NONE of them stay up, I have runs of moisture between the glass that can not be cleaned
2 People found this helpful.



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