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Alside Replacement Windows Review


ConsumersAdvocate.org Rating: 3.7 / 5 (Very good)
102 Customer Comments & Reviews - see all comments
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Alside is a manufacturer of sliding, replacement windows, gutters, downspouts, railing and insulation products for both homes and businesses. The company offers an extensive line of vinyl replacement, new construction, and sliding patio doors with lifetime warranty. Alside with the help of its specialists give clients the option of selecting color, design, styles and window frames. Aside from its line-up of window configurations, the company also offers a wide selection of window configuration of grid patterns and glass styles that can complement individual client taste and preference.

Services and Features

Alside has 3 major types of window products; vinyl, aluminium and wood. Wood windows are effective insulators but can be difficult to maintain due to constant exposure to the elements. It also requires caulking and painting.

Vinyl Windows have high thermal efficiency, durability and are easy to maintain. It doesn’t require painting and its sash and mainframe include several insulating materials that helps achieve maximum energy efficiency.  

Alside Horizontal Vinyl Siding products include Odyssey Plus, Charter Oak XXL, Charter Oak XL, Charter Oak, Conquest, Cypress Creek Variegated Siding, and Williamsport Colonial Beaded. Other choices are steel siding, specialty siding and vertical vinyl siding.

Alside Windows have Limited Lifetime Transferable Warranty. It covers Vinyl Mainframe, Sash Frame, Moving Part, Fiberglass screening, insulated glass unit and screen frames. Included in its warranty is repair and replacement of defective parts.

Services and Features

Eco-Friendly

Energy-Saving Performance 

Online Product Registration

Store Locator

Free Quotation

Online Brochure

Free Home Consultation

Window Types

Sliding Windows

Jalousie Windows

Awning Windows

Single-Hung Windows

Garden Windows

Picture Windows

Egress Windows

Casement Windows

Bay Windows

Hopper Windows

Window Frame Materials

Wood

Vinyl

Fiberglass

Aluminium

Energy Efficient Windows

Thermal

Triple Pane

Double Pane

Energy Star

Plan Details 

Warranty

Lifetime

Installation Fee

Not Stated

Price

Not Stated

Replacement Windows at Alside

Alside goes beyond the aesthetic and provides homes and businesses s more window solution. With its ClimaTech features, Alside helps your home or business become energy efficient. Its ThermD stainless steel intercept warm-edge spacer improves thermal comfort during summer or winter. Its anti-glare helps repel heat while filtering UV rays.


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Customer Comments

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jcon1124
8/2/2022
Really solid windows. I replaced a few windows in my home and the Mezzo has a great fit/design. I am very happy with them.
1 People found this helpful.


J
Jeanne p
6/18/2022
Love the windows. Warranty isn’t worthy the paper it’s written on. They will send replacement parts, but not how to fix it. Customer service for warranty is also crummy. Woman I spoke to hard to understand and not at all helpful.
1 People found this helpful.


B
Bob
3/3/2022
Do not trust this company's lifetime warranty. It is a Joke. I summited a claim. All I got was a letter saying DENIED with no explanation. Made a phone call and Antony said that we do not cover claims if you are not the the original owner who bought the windows. I asked who could I call the get them fixed. Let me transfer your call. Next person (Chris) said we are a manufacturer, we don't know who installs or repairs windows. Call around or ask the warranty department. I just talked to the warranty department Chris they sent me to you. I don't know what to tell you, then hung up. I will never recommend or buy Alside windows for the rest of my life. What great customer service when all I... Read More
1 People found this helpful.


dwg6491
11/14/2021
I had Alside Replacement windows put windows in my house with a Life Time Warranty Guarantee. At the time of installation Mr. Chiarella said if there was ever any problem, contact him and the window would be replaced!! The windows very quickly turned cloudy to the point you can't even see out the windows. Looks horrible!! I contacted person who put windows in my home, he said he sold to another person, that person said I could only talk to home office he could not help me; and he could not honor my warranty. I tried many, many times to get in touch with home office, but never even got to talked with anyone. Either no one answered or they said they would call back...never got a call... Read More
1 People found this helpful.


J
J.wright
10/7/2021
This company is terrible. I bought a window and a door and had them installed. After 7 months we found a crack in the corner of the center pane . A new window was made but took over 3 months to get because of COVID. The window finally came in but it wouldn’t seal, the installer called a service man to adjust it which took another month. The adjustment didn’t work so another window was made. After several months again due to COVID the window finally came in and was installed. The first hard rain came and water poured in the top of the new window. We called service and about a month later and several more calls a service man came out and found the window was about 1/8 inch to small. A new... Read More
1 People found this helpful.


patricksmith55346
10/4/2021
Do not Buy these windows. Alside will not cover lifetime warranty. See other comments.
1 People found this helpful.


I
Intira
9/11/2021
All windows purchased with lifetime warranty but after about a year all windows showed humidity stains from being leaked. Alside replaced a few of them but then deactivated my online account used to file claims. More than half of 14 windows I purchased are now all covered with stains due to poor construction.
1 People found this helpful.


C
Carol G
9/10/2021
We have reached out to them many many times dating back to months ago via email and calls with NO RESPONSE. THEIR LIFETIME WARRANTY IS NOT REAL. We would never ever buy from them again. This window had to be previously replaced for argon leak and happened again. ALSIDE IS NOT RESPONSIVE TO WARRANTY REPLACEMENTS TO US ANYWAY
1 People found this helpful.


L
Loretta l
8/30/2021
I had 8 Windows installed by brothers home in provement in 2016 and ever since I have had a problem with two of the windows having water come through on the ledge and to the floor. Lately two of the windows have rust coming through. Mr John Gales, territory Manager has not resolved the situation, .I have been living with this situation when different people have come over and tried to successfully seal the windows. I had my place professionally painted and a few days later, water seeped through. The windows should have been replaced years ago. Putting washcloths on the sills and floors is no way to live. Edgar from Brothers came over last week, took pics, was going to show to Mr. John... Read More
1 People found this helpful.


K
Keith M
7/26/2021
I dealt with a contractor during Covid and he has been spectacular. He went above and beyond and told me to expect them in 3-4 months due to supply chain problems associated with Covid. It took about 6 weeks from start to finish. He kept me in the loop to inform me of mfg price increases to get the best price and he also talked with his supplier to make sure I got the price he quoted me when he quoted me. They started at 8am and was finished at about 3. There was mostly replacement and a new construction window. Out of the 10 companies that quoted, he was a min of $100 lower than my best "cheap" window (Windows USA, Window Depot) with a MUCH more quality window- $250 on the same... Read More
1 People found this helpful.



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