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From You Flowers Review


ConsumersAdvocate.org Rating: 3.3 / 5 (Very good)
88 Customer Comments & Reviews - see all comments
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From You Flowers is a member of multiple florist networks with more than 35 years of experience in the floral industry. It provides a wide selection of personal and corporate floral selections, as well as gift items for any occasion. From You Flowers offers a unique Create-Your-Own, Custom Photo Vases and backs all their products with a freshness guarantee. The company has also been rated as 2010’s Best Overall Quality and Price Company by CNBC.

Features and Services

From You Flowers is staffed with full and part time employees that include managers, supervisors, and customer service representatives, all of which have comprehensive experience in customer service related to the flower gift industry. The company provides a wide array of corporate and personal floral selections as well as gift items for every occasion. Products include balloons, gift baskets, and flowering plants.

From You Flowers offers same day delivery flower arrangements, ensuring their high quality and freshness. All same day deliveries are hand-arranged and hand-delivered, and every product is backed by a 90-day satisfaction guarantee. This promises that the company will either refund or redeliver a new product if a customer is not satisfied with their service.

Services also include FaceVase that allows customers to create their own photo vase. It charges sales tax for orders going to CA, CT, IL, AZ, DC, TX, and NY. From You Flowers does not charge sales tax for any delivery outside Connecticut, Arizona, New York, Texas, Washinton D.C., and California. Service fees vary according to the product purchased, though an additional charge of $2.99 is always charged on orders placed for same day delivery. In some cases, delivering florists may choose to take a delivery fee out of the price of arrangement.

Flower Selection

Exotic Blooms

Live Plants

Custom Arrangements

Hand-Held Bouquets

Fresh Arrangements in Vase

Artificial Flower

Boutonnieres

Corsages

Cut Flowers (without vase)

Other Gift Items

Gift Baskets

Gourmet Treats

Customized Greeting Cards

Wine

Balloons

Designer Products

Gift Cards

Outsourcing

In-Season Blooms

Locally Sources

Greenhouse Flowers

Order and Delivery Options

International Delivery

Same Day Delivery

Shipping Fee

None

Priority Shipping

Local Florist Delivery

Online Ordering

Order Tracking

Occasions and Events

 

Christmas

Birthday

Anniversary

Sympathy and Funerals

Congratulations

Thank You

Housewarming

Get Well

Weddings

Business Gifting

Retirement

Graduation

Love and Romance

New Baby

Im Sorry

Others

Customer Assistance

Money Back Guarantee

Service Charge

$2.99

Phone

Email

FAQs

Knowledge Base

Store Locator

Flower Delivery at From You Flowers

From You Flowers is a great place to shop and order flower arrangements online due to their wide selection of flowers for different types of events. The company offers a 90-day satisfaction and freshness guarantee that ensures customers are happy with its services.


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88 Customer Comments & Reviews

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L
LD
5/7/2021
DO NOT use this company! I received 2-dozen dead roses (shipped in a box without any water vials on stem ends)! Tried to avoid telling the person who ordered them for me and contacted company directly. After long holds & a service rep I could barely understand, I was told they had to speak directly with the ordering customer. If he doesn’t get a refund, he will be having his credit card company refund him. I am making sure I let people know NOT to use this company—EVER! I’m only sorry I cannot give negative stars!


B
BP
4/30/2021
What you see is not what you get (not even close). Even accessories ordered and paid for (Anniversary Balloon in our case) not delivered! A pathetic experience on the whole! Further, fromyouflowers.com's satisfaction guaranty is at most 60% and not 100%. Very bad customer service, if you need it. All this time I ordered for others assuming that the products delivered were good as other would just appreciate the thought and not comment on products. This time it was personal that opened my eyes! A really really pathetic experience!


C
Carrie D
4/4/2021
Awful experience. Wanted flower to arrive for a Birthday and paid extra to ensure that they would arrive on time. Did not get an email until late on the day they were supposed to arrive. The email stated that they were sorry but it will be delivered for another 2 days and only refunded the expedited fee. Well that is after the time I could have gone with another flower delivery service. They should have told me in the morning so I could have gone with someone else. I did responded to the email and said I was disappointed and I should receive more than just the expedited fee back. They just cancelled my order and refunded the money. This did not solve the issue they just... Read More


R
Robyn H
3/31/2021
I ordered flowers today at From You Flowers. I used FYF for the first order. I wanted to order the exact flowers for my second recipient at the same price. No can do. The first order shipped for free. When I went back into the site two minutes later there was no availability for free delivery. Without free delivery the product wound up costing more than the first order. It was very frustrating. So my solution...order from Amazon. I wished to keep the costs of both around $50. That was only possible by ordering the second from Amazon. You would think that FYF would offer existing customers a better deal or at least the same deal. If you thought that you would be wrong. Shame on them!


rbresearch.net
2/18/2021
Evidently you don't deliver to certain south suburban Chicago neighborhoods. Could not deliver to Homewood Flossmoor even given two days to do it. Flat out self serving racist not serving POC areas plain and simple. Placed the order before Noon on Feb 17th, just found out by checking an hour ago they were not even trying to deliver it despite the lie in an email. All they do fast is refund the money. This is a racist act by a blind ass racist operation


tony-abeyta
2/16/2021
I ordered Roses to be delivered on 2/12/21, they were not delivered until 2/15/21. They arrived frozen and in very bad condition, within a few hours the smell was so bad they had to be tossed. Once I found out on the tracking site that they could not be delivered I began a steady futile dialogue with customer service. I tried to convince them not to pursue delivering flowers that had been caught in extreme weather conditions but to no avail. Offers of discounts was not a viable solution and I was never able to speak to anyone willing to work out a solution so they proceeded to deliver a very faulty product 4 days late.


Doug K
2/14/2021
These people shouldn't be allowed to run a business if they can't do it properly! Tracking notification from them stated that the flowers were delivered on Saturday at 4:07 pm. THEY WERE NOT DELIVERED. When I called From You Flowers, I was on hold listening to their annoying canned music for almost 30 minutes.I finally got to a live person that I could barely understand. I was told they would be delivered by 6:00pm. THEY WERE NOT DELIVERED. On Sunday, I was forced to listen to the annoying music several more times and was told that they would be delivered by 6:00 pm. again. Due to a complete lack of confidence in their ability to deliver the flowers at all. I was forced to cancel the... Read More


Edna L
2/13/2021
Do not buy from this site. I ordered Valentines day flowers for the next day and still haven't received them. I called them and was put on hold forever and spoke with a lady working out of her house. She assured me that they would be delivered today or tomorrow, then someone got on the phone speaking spanish and hung on me. I give this place zero stars.


S
snow
11/6/2020
Delivery in 4 Hours my ass! $19.99 florist special my ass! cost me just under $50 should have been delivered by 230pm then they promise by 3.... then by 330 Oh they will refund the same day fee of 2.99 (hasn't happened) but not the Expedited Fee of $4.99 or the Handling Fee of 14.99. Took me 20 minutes to order. REFUND MY MONEY - CANCEL MY ORDER - ALL OF IT. I have now been on hold for over 10 minutes - I will never order from here again. They won’t even tell you who the local florist is that they are using for your order. This is going straight on Google. MULTIPLE TIMES. Shame on a company that doesn't do what they say and then doesn't do right after they screw it up. SCAM !!!!!!! the... Read More


Raymond W
9/8/2020
I ordered flowers at 11:30 am and was delivered by 3:30 pm same day. The flowers was better than what was pictured on their website. Will for sure order from again.



Our Partner
  • Track your order online
  • Same day delivery
  • Freshness Guaranteed
  • Create your own custom photo vases
  • Rated "2010’s Best Overall Quality and Price" by CNBC
  • Wide selection of flowers for different occasions