Choice Home Warranty Review
ConsumersAdvocate.org
10,720 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Choice Home Warranty
10720 Customer Comments & Reviews
Loading Reviews ...
When you request a repair, Choice jumps right on it. Before you know it the repair man is knocking at your door. I highly recommend Choice Home Warranty for all your home repair needs.
The company assigned was very professional, their tech person very knowledgeable.
He was well knowledgeable and polite. He diagnosed the problem quickly. He completed the job and was very helpful.
This is my second claim try with this company not happy run around both times now. This run around might end up in a class action suit against your company better get a call real quick from a manager.
Extremely efficient and knowledgeable. Knew exactly what to do. In and out quickly and had the necessary products to do the job.
Aron from Lonestar Locks went above and beyond to make sure I was safe. He was friendly and knowledgeable and treated me like I was his mother so I was safe. He also made an adjustment to my lock on garage door so it was easier for me to open.
The contact I had with a gentleman- I don't recall his name-
was very hurried. I felt the call was going to be cut off before I was able to get the information I needed. I believe the background noise of the others in the room - a call center(?) was very distracting. He did focus & we were able to complete the exchange of information.
The technician that came to my house and checked the A\C did a good job.. He advises me that my A/C need to be replaced.
However, am still waiting for the unit to be repair which is taking too long to complete the job.
Also, I have paid the coat of replacement with my credit card.
Please let me know when the job is going to be completed.
Everything was handled professionally and timely. We were very satisfied with the outcome!
Prompt communication by Choice Warranty in notifying of service vendor & ease of being able to make adjustments in scheduled appointment time. Vendors always come on time & inform when they’re on their way. Service vendor photo is provided to insure safety. Highly recommend Choice Warranty!
Top Rated
Our Partner
Save Big! $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 6,600,000 Service Requests Handled
- Covered Over 2,000,000 Homes Across the USA
- 24/7 Call Centers for Customer Support
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.