Choice Home Warranty Review
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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10725 Customer Comments & Reviews
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We paid 8 years in Advance for the Best Plan Choice Warranty has. Our Stove Range Microwave Oven stopped working on 12 December 2023. We were Only given the option of a Lowes gift card for $191, less than half the cost of a similar Replacement Microwave oven with similar specs. To date 28 December we have No microwave oven & also can Not use the Stove because the vent is on the microwave oven. We have to wait until approximately January 21st (30 days for Choice to send a Lowes email gift card). Then go to Lowes and order the microwave (which is NOT in stock) and schedule installation. We may have a working microwave oven by mid February 2024. Be advised Choice warranty Lowes or check in... Read More
The electrical problem was promptly assessed and resolved in a timely manner. The electrician was familiar with the problem and did not waste time.
Plumber was very professional, explained to me in detail and repaired quickly.
In the beginning when Choice was handling my problem I was not happy but then they did it better
For items that are covered I have had excellent response from CHW. At times there was difficulty finding a pool repair technician but otherwise technicians have been excellent and all repairs done to my satisfaction. As with any home warranty you must read carefully what it NOT covered more than what is covered.
For items that are covered I have had excellent response from CHW. At times there was difficulty finding a pool repair technician but otherwise technicians have been excellent and all repairs done to my satisfaction. As with any home warranty you must read carefully what it NOT covered more than what is covered.
The guy who fixed my air conditioner heater was quick, identified a problem that should've been caught earlier, and it caused me nothing this time.
Believe me! This is my first review of any company. I am a very laid-back guy, and don’t stress about to many things, but I couldn’t hold this in. I hope this was just a fluke and this is not how Choice operates but here we go: I hate that I have to give one star. I am a very patient person, but what I went through with my dryer throughout the whole month of November into half of December of 2023 I have no Choice but to give one star. It all started on Monday, 11-13-23, when my dryer did not start. I made a claim online and within 24 hours I was assigned a company that was scheduled to come out on Wednesday, 11-15-23, between the hours of 8am and 5pm. (I will leave the names of the... Read More
I recently had the opportunity to experience the benefits of a home warranty, and I must say it’s been a game-changer for me. The peace of mind knowing that major home systems and appliances are covered against unexpected breakdowns is invaluable.
Not a good communicator , i had to reach out to him for an update on his ETA & when i had an inquiry he didn't bother to respond
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You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.