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Complete Care Home Warranty Review
ConsumersAdvocate.org
22 Customer Comments & Reviews - see all comments
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Complete Care Home Warranty LLC offers home repair warranties for home appliances and systems. The company was founded in 2019 and is headquartered in New York City. It offers three different home protection plans and allows customers to add optional coverage for items that would otherwise be excluded.
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22 Customer Comments & Reviews
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This company is a fraud and the NY DFS does nothing. We tried and they were unsuccessful
If you have an issue with Complete Care Home Warranty (CCHW), which is a service contract provider headquartered in Brooklyn, NY, then file a formal complaint with the New York State Department of Financial Services (DFS). DFS licenses and supervises service contracts under NY Statute 7901 through 7913. Under 7903, service contract companies are supposed to register. Then, you should contact the regulator who supervises the registration of service contract providers in your home state. California (File No.: VA202100169 with monetary penalty), Utah (Docket No. 2023-4462), and Arizona (No. 22A- 027 -INS) have issued cease and desist orders against CCHW. Good luck with your efforts to get a... Read More
their phone is disconnected, can not file a claim, Is this company out of business
How do we start a class action lawsuit abating Complete Care home warranty? Their phone number is disconnected.
Complete home warranty COMSUMER BEWARE of this company , this company is a big fraud ,they take your money and then no repairs. BIG RIP OFF COMPANY
This "company" is a total sham. They try to get you to sign up for multiple years up front (which costs a ton) promising a prorated refund if you cancel. Their phone numbers, emails, and even website have since been deleted. I filed multiple complaints and disputed everything with my credit card company and they came back and recharged me again. I hope we all get our money back and whatever agency responsible for fraud shuts this down.
I have a n umber of policies with Complete Care Home Warranty llc, This has been the worse experience I have ever had within industry. I own several properties and transferred 1 to a new owner ( had a issue with them on that one) The sales person talked me into buying several policies. I cancelled 2 policies and was promised my refunds on several occasions in vain. In my opinion stay clear of these people stick with a company that has a rated reputation. I will continue to fight until my monies are returned. Anyone that wants verification of my claims are welcome to inquire
This is the absolute worst company I have ever dealt with. I'm beginning to think it's a scam. I had a covered AC claim this past May that hasn't been paid. The contractor came out timely and did quality work at a fair price. He has called several times trying to get paid. Nobody returns his calls. Same for me. There has been no explanation for why my claim hasn't been paid. I think they have blocked my phone number because I can’t get through. I have also notified them to cancel my policy. Veronica is their third-party receptionist that handles all their calls. She says that a message will be sent to the authorization department or to Jamie the supervisor at extension... Read More
Worst customer service, call to file a claim on 8/28/2022 for A/C. It is 9/6/2022 nobody has call to schedule appointment. I called them back twice all they said sorry we will send note to our dispatch. Temperature over 100 degrees last week, they don’t care.. If I could rate them a negative star I would give them negative 10.
AC went off in Phoenix AZ in August 2022. House was 95 inside. no tech was ever notified. I called one and it would be a minimum of another week to get repair approved, etc. Very disappointed!!! They do not work weekends and are located on east coast.
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Our Partner
🔥 SALE: $150 OFF + 2 Months Free
- Trusted by Forbes, NerdWallet & MarketWatch
- Coverage for HVAC Systems & Home Appliances
- Free Roof Leak Coverage & Multi-Year Discount
- Flexible: No Home Inspection Required
- Hassle-Free Claims Online or by Phone