Select Home Warranty Review
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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
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4214 Customer Comments & Reviews
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I am satisfied with the continued level of service and support. I ordered an affordable warranty because of price and features and now I am pleasantly surprised and feel it is worth more than I once thought.
DO NOT WASTE YOUR MONEY!!! This company is not trust worthy and will find anyway to get out of covering the repairs. They are difficult to deal with on the phone by not helping resolve financial issue and talk in circles. I spent 1 to 2 hours for the last 4 days about a issue with a contractor that would not move forward on my dishwasher repair unless he had collected my $45 contract fee. I was told by multiple people that since this was my first claim it would be free. I explained that to him but Select had not passed that message to him so why should he believe me. So I gave him a check and then contacted Select to advise them of the situation and that he needed to be contacted by them... Read More
This company is one of the worst that I have ever do business with. I took out a contract with on April 28,1919 and on July 28,1919 I called to turn in a claim on my dishwasher. and they said okay and that they would get a repair man to call and setup a date and time to come out .Well that never happened. Today I called them again and we had bad word between us and I told them I wanted to cancel and wanted all my money back well they said they could only give me one payment back because I paid monthly. I told them I wanted all five payments back they said no that I was only entitled to one month back and then wanted send an adjuster out today I then told them no I was done with them and... Read More
I began my warranty service for SHW in April 2019 and purchased their most expensive 3 year policy. I submitted a claim for a refrigerator and it took almost 3 weeks for them to get a technician out!!! When the technician came out he spent time on the phone talking to his other customers and never addressed the problem and left. SHW told me since the technician was not able to take care of the problem they would send a courtesy check, I NEVER RECEIVED THE CHECK!!! I tried putting in another claim for another appliance and again it took another month and when I called to inquire they told me they can't locate a technician to dispatch in the area?? Really?? I have NEVER had that issue... Read More
Back in 2015 I began my warranty service provided by SHW. I am still a happy customer and after countless claims have been honored I will renew again for another 4 years. They are affordable and easy to really upon in case of a problem somewhere in my home.
There was no mistake in starting with Select they are patient and listen to all the details of my claim and then come out and repair the problem. I am very satisfied with them and I feel like I am in good hands when trouble arises.
We drew up a plan with the pool supply company to fix the motor on the wirlpool. They came and worked they day with us and managed to find the parts which were admitedly hard to find in three days. A valuable additional service for pools they carry at a reasonable price.
Price wise they save a lot of money for claims on basic repairs on house issues. I did not start saving money till I made my third claim. The third one took the longest time to process although was a good experience.
Select Home Warranty refused to cover all problems in an air conditioner because it had a freon leak. It is not stated in their policy that if one item in a system is not covered, they will not cover anything. We have used other warranty companies so we know this is not standard. I am very sorry we switched to this company.
Sharon DiMaria
Service among the service techs is some of the best I have had even when compared to when I used to hire people directly. I also don't have to chase them around. Select does all the leg work for me!
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