Select Home Warranty Review
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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
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4214 Customer Comments & Reviews
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All across my family room we have fans on the ceiling. I had a combination of a leak and it caused a short in the electric too. My claim was approved and I had first a roofer come out to stop the leak and then an electrician who fixed the wiring. Everyone was on time and I know I saved a lot of money with this problem.
On 11/6/18 I was using my sink and the hot water was actually cool. I went into the crawl space I found water in my crawl space near my water heater and thought my water heater had broken. I submitted my claim and SHW called letting me know they needed additional information. When I returned the call I did explain I thought it was the water heater but could be sump pump but wanted the plumber to check it out, they told me the plumber they were going to use and I told them no, as they are not a reputable company. They did explain I could use my own plumber and submit the paid invoice for reimbursement. On 11/7/18 the plumber we contacted fixed the issue which ended up being the sump... Read More
Next to my washer and dryer I noticed a tiny puddle of water. I wiped it and after a few days saw it come back. I noticed after touching the pipe behind it there was a leak. I called for service and Select made me an appointment. The appointment was pretty easy for the plumber and he soldered the pipe so that it would stop.
Shame that not all contractors in the neighborhood are as good as the sprinkler system company that replaced some broken piping. No questions asked and work was fairly fast. Total job time was two days.
For under $400 having this program comes in handy. For one it found me a great electrician and Select was on top of the whole job, making it sure that the work was of high standards. I understand why I am guessing they don't want to deal with a second follow up claim on the same product. Regardless works out for me!
I wish I was notified while I was on the phone that my claim would have been denied because my appliance was broken before the policy started. My appliance being broken is the reason why I signed up with them in the first place. I was never notified of this when signing up nor when I spoke to them on the phone.
I have used them 2 times and I got prompt service .Had someone out within 3 days and problems fixed in a very timely matter. One problem was dealing with pipes that were corroided and starting to leak and the other was to replace a faulty main water shut off valve. Have only had my policy in effect for 2 1/2 months.. When I took out the policy I paid for 3 years in advance and got a discount on my service charge I have to pay each time someone comes out. Very impressed with the results of having to use them, and the quick turn around time in solving my problem. Fred, who sold me the policy was very informative and explained how the policy worked, and answered all my questions that I asked.
The service is great I will always use select warranty service plus they are very customer friendly
Representative was quick to address my concerns. Knowledged in AHS services and friendly.
Excellent satisfaction on my 2500SQ FT renters home. Signup was easy to get my claim processed for the stove top that the tenant was complaining about. I received a positive call from the tenant saying how nice your staff was on the repair visit. Thanks for making life easier.
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