Select Home Warranty Review
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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
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4214 Customer Comments & Reviews
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Good initial call, the sales person is knowledgeable hope I bought the right priduct
The entire enrollment process was straight forward. Fred did a good job, offered some additional discounts, but simply would not take no, after offering several years worth of coverage. Have not had to use the repair process yet so that is why I rate it a 4. Time will tell.
Excellent service, great price for a very comprehensive warranty. Super fast service!
Probably the best home warranty service on the market. Great customer service. Online claims make it super easy
When I submitted a claim about my HVAC, the representative advised me that none of their contractors is available on the date that I am requesting for the service repair. She gave options, to wait for the next available date when a plumber will ba avail or if I want I can get a plumber myself and they'll just send a refund check. I was a bit afraid of the 2nd option since I had horrible experiences with refunds on my previous warranty company. But then I am also concerned about the leaks in my kitchen so I agreed on the 2nd option. After sending them the documents about the labor and cost of the repair, Select sent me a refund check, 2 weeks after they received the documents. That was... Read More
I am a single mother and my biggest fear aside from losing someone, is to be in a situation that requires me to shell out money yet I have nothing to use. Specially when it comes to my home systems. All I want is a comfortable life for my kids without worrying where to get money for repairs and all. When I signed up with Select 2 years ago, I told the representative about this fear and when she told me that Select will give me that peace of mind without paying too much, I believed her. I've been with Select for a couple of years now and I have had service request in which all were resolved, with just me paying the $60 deductible.
Issue with the A/C. They sent a technician Ardys heating and air here in Amarillo Texas. Ardys never put in the paper work. Had a second person come out. Only to tell me that select had denied the claim. The gave me the B.S. that I had to wait 30 days after the policy was active. I keep insisting that it had been 30 days and denied the claim every time. When I ask to talk to a supervisor I was put on hold for an hour. Then when I did the supervisor said he would cover it, was ok then. Only to get a call back on monday the claim had been denied again. Was on the phone told them Ellie had approved the claim. They insisted no they would not cover it, I am very disappointed with this company... Read More
I have the warranty past year after buying our house (in Massachusetts)
We submitted claims 3 times, each time the company has a problem with proceeding this claim:
1. The professional provided not serve our area.
2. The professional provided not answer to any calls.
3. The claim is denied because the A/C is not maintained well, but it's our first year in the house and we really don't know how it maintains (it works ok when we buy). The same answer for our heating system we received from this warranty company.
From my point, we wasted money on this warranty.
Very not recommended.
My husband and I were retired and we are on a fixed income. That is the main reason we signed up with Select Home Warranty. To protect us from expensive repair costs if something in our house breaks down. Select is cheaper than those other companies and if I may add, the service request i have filed with them in the past year I've been with them were all successful. Thank you Select for taking good care of us elderly.
My platinum plan with Select has saved me 2 repair costs in 3 months that I have been with them. First was my ceiling fan and second my dishwasher. I could have paid more money to get those fixed or worse replaced if not for the coverage I have with them. I am glad that I signed up with them and so sure that I am going to be a loyal customer to Select.
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