Select Home Warranty Review
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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
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4214 Customer Comments & Reviews
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Select home warranty hired a technician to make some plumbing repairs in my bathroom. The plumber was on time and repaired the plumbing issues. Everything works perfectly now. Thank you.
Don't waste your hard earned money on this company. I switched from 2-10 home warranty for a more affordable plan. Well, you get what you pay for. My upstairs A/C quit working in late spring. Called Select HW, and they said they set up a tech to come out. After 24 hrs, no show, no call, no nothing. I called the company they set me up with. The rude person I spoke with said they turned down the work order. I called select and they had no idea, they went on to ask if I knew anyone close by that accepted them????? What! It's selects job to find these service techs. After a handful of phone calls, arguing and wasted time we finally get someone to come out. To wrap it up, our bill... Read More
Thank you for taking the time to help me file my claim. The process was simple and my questions were answered. The service technician was on time and made the necessary plumbing repairs. Thanks.
I filed a claim for my dryer. The repair technician arrived on time and was able to repair my issues. Professional service all around.
Don't waste your money! Select Home Warranty will find any way possible to deny a claim and/or pay as minimal as possible. I recently had a claim with them for my AC and the work was $1600.+ , they will direct you to the very fine print on things that are not covered or reasons they are not covered. The fine print basically excludes just about everything. I paid the work out of pocket and after numerous calls and requests to speak to management they only paid $150 towards the works, yes $150! (Remember the work was over $1600.) And they took over 45 days to issue a check. Customer service is a joke, I asked to speak to a manager and I was transferred to someone else who sounded like he... Read More
Amazing service. My appliance was repaired quickly. I had no issues since the repairs were made.
Was The worst Company I have ever dealt with in my 51 years on this earth. Now I am from a place were if you don't have anything good to say keep your mouth shut well this company deserves everything that this mouth is going to say. In the beginning they were courteous, accommodating, and even gave me extra coverages and services. little did I know i would have the 3 weeks of purgatory and no clean clothes to boot. first call was nice and after the 11th call and of those 11 3 of their reps hung up on me, or let me say the call got disconnected. i still don't have a washer that works nor has 1, not 1 service provider called me. Not one! nor have Select warranty called me not a single time... Read More
This warranty is only as good as the contractors they work with. Our service has been uneven. Personally call in your claim and when they assign you a technician, call the technician immediately to ensure quick service. If the technician can't come, call the the warranty company for another. Garbage disposals and ceiling fans are up to you. They will give you an allowance and you must fix it and get reimbursed.
They don't even deserve 1/2 star. Plumbing been backed up since Wednesday and no plumber yet. I called the plumber they assigned me and was told after several calls that they were on vacation. Apparently they are the only plumbers that they use. I asked Select to assign me new contractor and they are still searching for one 3 days later. I asked to speak to supervisor and of course none were available. They wouldn't even give me a name. In process of getting contract cancellation now. Let's see how that goes...
They are crooks they will not pay for nothing my air and my ice machine and garage door opener is out they will not fix nothing they need to be put out of business
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