Select Home Warranty Review
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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
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4214 Customer Comments & Reviews
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Really awful reviews. Charge for service calls. Most Home Warranty Co. Give you 3,4 free service calls.. I Do not recommend Select H.W. for anything..go elsewhere.. -0 rating
This is a fraud company, worst of ALL home warranty, if you call their customer service, they keep reading their script from India, they don't care nor they know anything about the problems, This company sucks!
I wish I could give 0 stars! When you call, you are greeted with someone that you barely understand. You ask to speak to a supervisor, they refuse and/or hang up. Every time I call for something to cover to they weasel out of it. Just trash! At least, get people that know not to send a pennsylvania plumber to maryland. I called to get busted pipe fixed and the person said they couldnt come. They tried to make me wait another two business days. Kept transferring me. I HATE IT HERE!
This company is the worst
Company
They only repair
Not replace
My hot water heater failed
Needed to replace it
I was responsible for the whole cost in excess of $1600
Be very careful when signing any contracts with them
I can’t even give them one star
Horrible customer service. They want me to find my own service providers to come and fix things. They tell me they can’t find anyone to fix things in the area, I call them and tell them I can’t either that’s why I bought a home warranty. They tell me they will get dispatch to look and get back to me in 48 hours and now 3 weeks later nothing. Their warranty is a scam. They take your money and never fix anything.
Save your money and run away from these people. Look them up on FB and read the horror stories from their customers.
If I could give this company zero stars I would. I have been trying to get my room heater fixed since Novembeer 2022 and it is still not fixed. I had 4 contractors come out to my house and only one replied back to the warranty company on the issue. I paid a $75 deductible twice for two separate contractors and they said to send a receipt for the second time and they would reimburse me. I send the claim on November 24th, 2022 and they never refunded me the $75 deductible. I called on January 17, 2023 about the refund and they said there was no option for that. That would give me a credit on my next service call or give me 10% off monthly fee, but at this point I did not want to use... Read More
My HVAC system maintenance company completed service on my Heat, found major problem with motor leaking oil and failing motor working off and on. I contacted Select filed a claim to make repairs. It took over a week before I technician came out. Part of the problem was technician Select uses does not work with the Select automatic scheduling system. Also Select gave the Technician wrong telephone number to contact me for an appointment. Select technician arrived checked the unit, and agreed there was a problem. I paid the technician as per my contract the service fee. Technician submitted the information to Select for repairs. I had to call Select Customer Service at least 6 times, in... Read More
I suggest that you never deal with this company, Their contract is written to exclude items such as leaks from an appliance like a water heater, which will exclude their repair or replacement of such an item. The customer claim service is a joke. They are not helpful and hold times on the phone are ridiculous. Had I the opportunity I would rate no stars for this company.
I am a new customer, and I am very happy so far with this company. When I called everything about the home warranty was explained to me and easy to understand terms. So far I am happy with his service.
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