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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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monserrano370
12/2/2021
I love byte! I am having great results so far and the process is smooth. I can't wait to wear my new smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for the awesome review!

kcdfsilver
12/2/2021
I’m so impressed with how quickly my aligners shifted my teeth. The vibration device made the experience even better by soothing my teeth after putting in a new set. The whitening/cleaning foam was a bonus! I’m glad I chose Byte and will recommend them to others.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi, thank you for the awesome review. We appreciate you recommending us :) From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.

E
Erin S
12/2/2021
I am a current Byte user. I have a 20 week plan for my top teeth and 16 weeks for my bottom. I am currently on week 13 of both. I am super paranoid about my teeth, both in appearance and I have some weird fear of losing them lol I swear in the beginning I thought every time I took out my aligners my teeth would come with. That’s really my only complaint. But it has 100% gotten better over time! If anyone else is going through the same thing, hang in there! It does get better! My bottom teeth are currently straight and my top teeth are on their way!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Erin! We are happy to hear that your journey and fears have gotten better over time. We are thrilled to be a part of this journey with you and cannot wait to see your complete smile transformation, we hope you'll share some before and after photos with us :)

lsfrbs4
12/2/2021
Byte makes braces a quick, easy and affordable process. I love that I can do everything from home and wear the aligners when it works best for me. I also love not having frequent orthodontist appointments.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide an experience that works best for everyone's lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that your Byte journey has been convenient for you. Thank you for your review!

C
Carson G
12/1/2021
Easy to order. Customer service has been so helpful! Reminder emails to check in and stay on track has been great! Used another company for older child and byte was better. And we used nighttime only program which has been terrific.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our customer care team is here every step of the way and really cares about getting everyone their dream smiles. Any time you have a question or concern, we're just a phone call or email away :)

dariusdurham1
12/1/2021
I was very pleased with my Byte experience. Their customer service was great and the aligners were discreet.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the awesome review :)

M
Michael C
11/29/2021
In week 4 of treatment and absolute smooth sailing so far. Byte have been nothing but communicative, friendly, and helpful along the way. From the packaging to the application, Byte makes this process harmless and gives you something to look forward to!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
When going through treatment, we want all our customers to have a smooth and easy process. We know how important communication is and our team is there to help every step of the way. Anytime there is a question, concern, or you just want someone to hype up your new smile our team has your back. Give us a call or shoot us an email, we're standing by to support! :)

D
David
11/29/2021
So far so good! I definitely feel and see my teeth straightening out after week 13. You have to be very diligent and wear them everyday and use your hyperbyte every night or you may fall behind schedule. I had to go back a few steps at one point but started wearing them longer and used my hyperbyte 30+mins/night. That really made it show some real progress after every step after that.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thank you so much for writing in and sharing your Byte journey so far. We are so happy to hear our team was able to assist you in getting back on track towards your dream smile. We can't wait to see your final results. We hope you'll share some before and after photos with us :)

A
Amanda G
11/29/2021
The process has been easy so far from taking the templates for the aligners to receipt and swapping them out each week. Instructions are clear and easy to follow, if you have an issue Byte team is right there to help!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for writing an awesome review, we really appreciate it. We want to make this process as smooth and seamless as possible, and we're so glad our customer care team has been able to do that for you. Let us know if you have any questions, we're always here to help :)

longelizabeth24
11/28/2021
I am 3 weeks in and already see a difference in my smile. The aligners are easy to use and the Hyperbyte is a great addition to treatment. I am also whitening my teeth each night with the Brightbyte. I am looking forward to end result.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our customer care team is here for you every step of the way. We are dedicated to making your Byte journey as easy and seamless as possible. If you ever have any questions or concerns just let us know, we've got your back. We can't wait to see your new brighter, whiter smile :)


Top Rated
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