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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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alyheiaking
11/19/2021
My journey with Byte has been great so far, I love that any concerns I have with my teeth are always considered and additional aligners are sent for me. The team is wonderful.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for sharing your experience. We understand the importance of giving our customers the support they need. We are happy to hear our team did just that. We can't wait to see you show off your smile😁

hozay1148
11/19/2021
On month 11 of a 3 month treatment plan. Customer service is anything except emphatic. I have to leave this review just to receive additional aligner cleaner, since I’m well past the provided 3 month supply.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for your feedback! We can understand your frustrations. When we receive a customer's impressions back, our dental team will create a custom treatment plan based on the information they have. Every person's anatomy is different, and sometimes teeth are a bit more stubborn than we anticipated. In order to account for those more stubborn teeth, we may ask to wear the aligners longer or have to readjust our initial approach. We stand by the results we promised and will do what we can to get you there. We would be happy to address any concerns you have! You can give us a call at 877-298-3669 or email at support@byteme.com. We are standing by for support!

celinedissel
11/18/2021
I have always been embarrassed by the gap between my two front teeth. I used to have braces as a teenager and my teeth were perfect but I broke one of the front ones when I was 20 and was left with a pretty big gap after my tooth was fixed. Then pregnancy and years of not taking care of my teeth made them even worse. I started by having my teeth repaired with bonding but the gap was still there and I hated it. My dentist said I could do invisalign but the price was just too much for me. I then decided to look into cheaper solutions. I knew I didn't want to do SDC because I had heard bad reviews and I initially signed up for an impression kit from another company. While I was waiting for my... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is incredible! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

asbelsito
11/17/2021
Outstanding service!! I have been very impressed with how the Byte process has worked for me. From the initial phone call to the care and follow-up, the overall experience so far has been Excellent. Keep up the great work!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Let's continue this positive experience, shall we? Feel free to reach out to support@byteme.com with any questions.

N
Nicholas H
11/17/2021
Everything was as advertised, there was even a 3D model that showed how it would go and it only took my 15 weeks to have straight teeth. People didn't even know I was wearing them. Customer service answered any questions I had along the way, so overall great!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We work hard to make the process to getting your new smile as smooth as possible. We are glad to hear about your positive experience!

A
Amy C
11/16/2021
I had a great experience with Byte. As I got older I had to wear an appliance on my lower front teeth to keep from grinding them at night. This caused my teeth to shift greatly. I can’t believe that after 11 weeks with Byte they were straight again. Amazing!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wooohooo! Thank you so much for sharing this, Amy. We are so excited for you :)

armannirios
11/16/2021
Helped close the gap between my front teeth and made me more confident in my smile : ), Also customer service has always been kind and helpful.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear you are feeling more confident! This is why we do what we do :)

lauren.ficara
11/16/2021
Great experience thus far! I am nearing the end of my treatment and my teeth have moved quite a bit. I still have a little crowding, which I'm sure they will address but soo far very happy with how Byte has worked.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing! If you have any questions or concerns, we are here to help - reach out to us at 877-298-3669!

margeryhinman
11/16/2021
I've had mixed results with Byte. My top teeth did straighten, but my bottoms have not. Instead of a few months, it is going on a year and a half now, and I've done 4 different impressions so far. It's still cheaper than braces, even if the bottoms aren't moving.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! Thanks for taking the time to share this feedback with our team. It is important to us to get every customer their dream smile, which is where our Pro-Care team comes in. This team can check on progress, fit, and provide the best next steps to get our customers their projected results. You can reach our team via email at support@byteme.com or by phone at 877-298-3669 during normal business hours MST Monday-Sunday.

J
Joseph B
11/15/2021
I had a great experience with the Byte team and they worked very well. Communication was smooth and I got my teeth straight in 13 weeks.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! Thank you so much for sharing this. This is so great to hear :)


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