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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,643 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How Do We Rate Byte?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Our Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1643 Customer Comments & Reviews

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Devanee
12/12/2021
Highly recommend Byte!! I am 11 weeks in and I’ve had a great experience so far! This company is so easy & accommodating to work with. This was the best deal I’ve found expense & time wise, compared to other companies. There were several payment plans and I found one that worked perfect for me. Customer service is 5 ⭐️. I initially wanted to take a break because I found out I was expecting (didn’t want the extra stress) and they were super understanding, told me that was perfectly fine, and worked everything out with me. I can see progress little by little and I can’t wait to see what my teeth look like at the end!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is incredible! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!
lfinn225
12/12/2021
Byte has been wonderful. So happy with my smile. Great customer service.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
clevengerh1859
12/10/2021
It has only been 4 weeks and I am already seeing results in my straightening journey. The process from start to now has been seamless and easy. I can't wait for the end results so when everyone asks how I straightened my teeth, I can rant and rave about BYTE!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This makes us so happy to hear! We appreciate you sharing your journey with friends and family. Make sure to get that referral bonus! We are happy to help if you ever have any questions. Thank you for the great review!
E
Emalee P
12/10/2021
I've always wanted to straighen my teeth, and when I got engaged I new I wanted to have straight teeth in my wedding. Byte was the most affordable option on the market and I have had such a great experience with them. I have had very few issues but when something did come up they were very quick to help me with my plan. I'm over halfway done with my treatment plan and I am in love with the results so far and cannot wait to show off my new smile when I get married next summer!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited for your special day! Our team is always ready and happy to help. We can't wait to see you smiling in those wedding pictures!
kamareusze7
12/10/2021
I have had an amazing experience so far, customer services has been top notch! I got my impression kit quickly and my aligners before they were expected! I am very excited to see the end result and show off my new smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited to hear this! Our team's goal is to ensure that every customer is supported throughout their smile journey. We are standing by for support if you ever have any questions😁
sweetemoicecream
12/9/2021
I would recommend faster response time. The payment website should able to be accessible via regular website.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback, as we are always looking for ways to improve our customer's experience. If you ever have any additional suggestions, please let us know. You can reach us at 877-298-3669 or send us an email at support@byteme.com 😊
patrick.hudson3
12/9/2021
Yes this was a great place to be for straight teeth vibes.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love straight teeth vibes 🙌
krismac33
12/9/2021
Excellent product and excellent customer service so far! Excited to see the final results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We can't wait to see! Thank you for your review 😊
kmarks1950
12/9/2021
After much research and going back and forth as to do this….I am 71 years old, I decided I am worth it regardless of age. I choose Byte and I am excited with the continued progress. The professional staff watches very closely as to the progression of your teeth. I have seen the change especially with my top front teeth. If you are hesitant, do not be. The process, to start this journey, is easy, and the outcome is a beautiful smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Who doesn't love a beautiful smile?! We do what we can to make this process as safe, seamless, stress-free, and fun as possible. We appreciate your review!
kobykropf
12/9/2021
The customer service is great and works well with the customers.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that! Thank you for the great review😁
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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