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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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jpkoch26
11/27/2021
I am very pleased with my experience so far! I am finished with my upper teeth and have 12 more weeks with my lower teeth. Everything seems to be going pretty smoothly! I could not be happier at the moment!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing your experience! We're so grateful to have you a part of the Byte family and are thrilled to hear that our customer care team has provided you with such an amazing experience!
J
Jennifer P
11/27/2021
Love Byte! Great customer service and im nin love with my new smile so far! Only 5 weeks left to go! Recommend to anyone who wants to get that beautiful perfect smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
WOOHOO!! You're almost to your dream smile and we cannot wait to see the results :) Thank you so much for sharing a bit about your Byte journey so far. Happy to have you in the Byte family!
J
Jennifer P
11/27/2021
Love Byte! Great customer service and im nin love with my new smile so far! Only 5 weeks left to go! Recommend to anyone who wants to get that beautiful perfect smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
WOOHOO!! You're almost to your dream smile and we cannot wait to see the results :) Thank you so much for sharing a bit about your Byte journey so far. Happy to have you in the Byte family!
camaremv
11/27/2021
I can say that without a doubt the process of going through Byte has been beyond accommodating and easy. The customer service and response time is very quick. If a dilemma were to arise, they will reach out and brainstorm for solutions. Prior to using Byte I went to a brick and mortar orthodontist; however, the lack of care and information provided was lacking. As a result, some of my teeth shifted, even when I was wearing my retainers regularly. Having the support of Byte is reassuring that I will retain a lasting smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
At Byte, we want to make sure that you feel supported from the day you order your impression kit until you get your retainers. Our team is here to make sure the process is as effortless as possible and that you feel comfortable through every step. If you ever have any questions, just send us an email to support@byteme.com and a member of our team will be ready to assist you!
A
Ana
11/27/2021
Byte is super easy to use. You the your instructions at home, send in your impressions and follow the instructions from your treatment each week. It is very affordable and accessible. Your insurance might even cover some if the treatment.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our customer care team is here for you every step of the way. We are dedicated to making your Byte journey as easy and seamless as possible. If you ever have any questions or concerns just let us know, we've got your back :)
cadfost
11/23/2021
Great Customer Service! Helped every step of the way, including insurance claim.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way😊
lizett.rivas6
11/22/2021
Great experience with Byte so far! The quality of their customer service has been by far my favorite part of the journey, but I am also very pleased with the user-friendly design of the system and information provided. All materials come highly organized and instructions are very easy to follow. Already seeing results as well. Excited to see the end results. Highly recommended!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review. We can't wait to see that new smile😁
mr.motawe
11/21/2021
It’s the best decision I’ve made I could see visible results it’s so awesome and exciting to watch my teeth move a bit every week

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
You got us smiling from ear to ear, thank you so much for your feedback! Plenty of goodness to share :)
davonstevens929
11/20/2021
I strongly recommend Byte Invisible Braces. The best bang for your buck because the results are amazing.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Giving every customer the smile they deserve 😁 Thank you!
txjleung
11/19/2021
Byte has been an amazing experience so far, and I'm on week 11 of 16 weeks for my plan. Their customer service has been phenomenal, I realized 2 weeks in that my bottom aligners weren't fitting properly, and they sent me a new impression kit and new aligners in less than 3 weeks' turnaround, keeping me on track to fix my teeth asap. I would definitely recommend them to anyone like me who is surrounded by friends with straight teeth, and haunted by their own actions of not wearing retainers as a teen. Well worth every penny I'm spending!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the review! We are thrilled to hear about your amazing experience! We are standing by for support if you ever have any questions. We can't wait to see you show off that smile😊
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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