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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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etplunkett12
11/13/2021
I have been using my byte aligners for about 15 weeks now and I have satisfied with my results so far. I am also impressed with their customer service they always provide helpful and useful information.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this. New smile, here we come!

A
Angela
11/12/2021
I’ve had a good experience with Byte, it works if you are committed to wearing the aligners every day/night. Customer service is usually on point, though I did have a slight issue getting started. After I sent in my molds (took me two tries to get it right), I was being contacted by two byte employees almost every day reminding me that it was time sensitive to finish setting up my account and purchase a plan, but then when I responded no one got back to me for a week. That part was frustrating but I am satisfied with the product so far (about half way through the process).

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, we appreciate you taking the time to leave this feedback. We want to make sure every customer is supported from start to finish, so if you are ever not hearing back from our team, we will want to look into this quickly. For immediate assistance we recommend giving us a call at 877-298-3669. :)

tzana
11/11/2021
These braces are neat! They fit well and look invisible when worn. I also appreciate the various payment options because they're guaranteed to suit everyone. I'd fit issues with some sets but the customer service was really helpful in resolving them. Great stuff!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing about your experience! We are so happy to hear our team has been able to support you from the start. Through any questions or concerns our team has your back and is ready to provide solutions that work for you! We are always just a message away so do not hesitate to reach out :) Happy to have you in our Byte fam!

C
Cierra S
11/11/2021
I love Byte! I’m recommending byte to all my friends and family! Im also using TikTok to get people to use Byte

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! Have you heard about our referral program yet? Head over to https://www.byteme.com/pages/refer to see how you can get $100 for referring your friends and family!

A
AJ B
11/11/2021
Compared to other at-home aligner treatments, Byte definitely has the best incentives. It’s for the most part inexpensive, your first set of retainers is free, a quicker result time than other companies, and the Byte For Life guarantee. Some of the aligners I was sent were shoddy but mostly they were made well. My biggest issue was that none of my aligners properly fit over my back teeth, they lift and cut my cheeks as a result. Support can be slow to reply but when they do reply they try to be as helpful as they can. If Invisalign is too expensive or you just need mild straightening, I would say go with Byte over Smile Direct or Candid.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi AJ, thank you for this feedback! It is important to us to get every customer their dream smile, which is where our Pro-Care team comes in. This team can check on progress, fit, and provide the best next steps to get our customers their projected results. You can reach our team via email at support@byteme.com or by phone at 877-298-3669 during normal business hours MST Monday-Sunday. We are here for you and we appreciate you leaving this review!

cheryl00barnett
11/11/2021
This process has been smooth and easy. This has been so much better and faster than traditional braces and at a fraction of the cost! Supper happy and have my confidence back.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are proud to offer a more convenient way to straighten your teeth. Thank you for your review!

angelono248
11/11/2021
My experience with Byte so far has been positive. I am just on my 14th-week aligners, and the difference between my previous smile and now is immense. The customer service could be better; it does take them a while to reply to my emails sometimes.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, we appreciate you taking the time to leave this feedback. We want every customer to feel supported throughout their whole Byte journey. If at any time you are unable to connect with our team, please give us a call at 877-298-3669 or send us a direct message through Facebook and our team would be happy to assist.

J
Jolene M
11/11/2021
I have had a wonderful experience using byte.com to align my teeth. Treatment period is such a short time frame in comparison to traditional treatment. I would definitely recommend byte.com.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear it! Thank you for your review!

polaris1782
11/11/2021
Really happy with my progress so far. Simple process and easy instructions. Can't wait to see the finished result!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for taking the time to share this with us! We are so excited for you :)

sb623sb
11/11/2021
I am currently in week 12 of treatment, although the change in my teeth does not seem majorly noticeable in my smile, I can defiantly feel the difference, especially when flossing, they are not crammed together. Byte customer service has been outstanding, I have presented a lot of questions and they are are always responsive and transparent, which provides me with confidence. I can't wait to see my final smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!


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