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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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H
Hanna A
5/5/2020
Byte is definitely the best option around. Super helpful staff who actually care about your smile. I love the flexibility and the price!


laura.gremmel
5/4/2020
From beginning to end, customer service was phenomenal. Delays due to covid was extremely transparent from the start of communication. All questions I had were answered promptly. The process between sending back impressions to being able to order my aligners was much longer than anticipated. My aligners should be here tomorrow and I'm super excited!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We pride ourselves in ensuring our team is transparent with patients every step of the way! So glad you are a part of the byte family. Can't wait for your new smile!

C
Cartor
4/30/2020
Olivia and Nora were with me every step of the way with quick response and support. Could not ask for better customer service. Everyone is very kind and encouraging.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your recommendation! Glad our team took care of you.

midwestpersons
4/29/2020
Everything has been quick and easy! The at-home impression kit was super easy to use and very convenient. After only 5 weeks I can see my teeth are starting to get straighter. Not only are my teeth getting straighter but with brightbyte my teeth are getting a lot whiter! Follow the guidelines and everything should be smooth sailing. Would definitely recommend to a friend! The customer service team is quick and effective as well!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!

T
Teresa
4/27/2020
I have thought about braces since my teens, now in my forties I decided to finally do something to straighten my smile. After pricing around for braces and other invisible aligners, I am so happy that I decided to go with Byte. I especially like the HyperByte which helps ease some of the normal pain that goes along with moving teeth into position. The customer service reps are very responsive. I have had nothing but a positive experience and recommend to anyone thinking about improving their smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so glad you decided to do the 'byte' choice! It is never too late for a new smile.

Malicia v
4/27/2020
My teeth were never really bad before I started byte, but I wanted to perfect them. I am on week 10 now and halfway done. Byte is so worth it. My teeth are so much straighter and super white thanks to the britebyte. I’m super happy with my results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! We can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.

E
Erin H
4/26/2020
What more can I say about Byte! They have been simply AMAZING from initial inquiry through treatment. Their customer service staff is super responsive, extremely helpful and just willing to go the extra mile to make sure customers are satisfied! I highly recommend Byte to anyone looking for a perfect smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Fantastic to hear you're having a great experience, Erin :) We can't wait to get you to that last step.

Gracie N
4/24/2020
Byte has been very helpful with my teeth aligners.. Being 70 years old I feel a need to take extra precautions with my teeth. Byte has helped me to close the gap on my front teeth and bring a smile to my face.. Thank you Byte and all their customer representatives.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your recommendation!

L
Lena T
4/23/2020
Customer service kept me feeling supported throughout the process. The videos helped me get the impressions right the first try. I found byte pay easy to set up and the entire process was made simply and with efficiency. I enjoyed being able to track my process on the website as I went. And best of all the whole process guarantees that you will be happy with your smile when your done!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!

T
Tanya A
4/23/2020
If you are thinking about getting byte invisible aligners, I recommend you do it! I have had a great experience with the (responsive and clear) customer service team at every level and am already seeing results about halfway through my treatment plan. Their website is easy to use with a personalized simulation of your smile at the end of treatment. That really keeps me motivated! The only hiccup was on my end bc my credit card company didn’t recognize my purchase (I put flags on my card that I forgot about, but it was resolved with a phone call). Again, that was my issue, not byte’s.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our team is always here to make sure you're getting the best treatment. Thank you for your review!


Top Rated
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Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies