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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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C
chambree
4/21/2020
Absolutely have loved my experience with byte. The customer services constant support in addition to understanding of the process has made my experience so far very easy. Im excited for the whitening kit to help perfect the smile byte will help me achieve.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.

R
Raney B
4/21/2020
I’ve thought about how to start this review a million times and honestly, I think you just need to hear the facts. Byte is easy, efficient, has a quicker turn around and results than other options out there and is affordable whether you have an HSA or use one of their payment plans. If you’re looking for a straighter smile at an affordable price with little to no hassle LOOK NO MORE! Byte is your guy. If you want to know more about my experience so far, scroll down. If not, enjoy your straighter whiter teeth. I had been looking into teeth straightening options for a while but couldn’t decide on one that made total sense (factoring in time, money, effort etc). Until big brother... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for your review! You have truly expressed the ease of this process, we are so excited for your new smile!

A
Amber
4/21/2020
I’m only a couple of weeks in but so far so good! The first few days were torture getting use to having the aligners in but it’s been smooth sailing since. Now that I’m further in I can actually feel my teeth moving which is awesome because it gives me the will power to keep going knowing that progress really is happening. I love the whitening cleaner they send. Not only does it taste good but it also whitens super fast! I can’t wait to see my final results :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We know things can be tight at first, but it's your teeth moving! Glad things settled for you and we can't wait for your new smile.

L
Lucijana
4/21/2020
I have wanted to fix my teeth for some time and was nervous at first. I did my research and chose Byte because I needed only minor changes to my top and bottom teeth. So far it has been a great experience, I had some concerns and they were quickly and professionally answered. I am very happy with the customer service and quality of product I am using and cannot wait until I finish. I am half way through and very happy with what I am seeing and am confident I will have the teeth I have always wanted.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

contactchrismc
4/21/2020
Easy to order, make your molds at home, receive aligners about a month later and begin forging your new smile. Easy and affordable, with payment options to suit just about anyone. My one and only complaint is that some (not all) of the aligners are really rough and sharp on the edges, cutting my gums and even my tongue. They are aware of this issue as a small file is included, however that after an hour or more of filing, it just wasn't going to smooth out some of the edges. 10 weeks in though, and my teeth are straighter. I'm happy.


E
Eso
4/21/2020
I am still using Byte, I am about halfway through my plan. I should have been done by now but I lost an aligner and in my negligence didn't replace it. Ive started over and have been more dedicated to using hyperbyte every day and calling customer care when I have questions or need a new aligner. Customer care was great from the first time I called and walked me through every step. I also enjoy the brightening foam I see a difference in the aligners and my teeth whitening quality when I use it. I have recommended byte to my co workers. I did not know about FSA when I ordered byte or I would have included it in my FSA plan. Look into if your job offers that way payment continue to be... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Eso, Thanks so much for your review! We know losing an aligner can put you a bit behind, but we are so happy to know our team took care of you during this process. When you are all done, let us know! We would love to see your new smile.

S
Sylvia M
4/21/2020
Byte has been quick to answer all my questions and thorough in expectations. The actual liners have been easy to fit and comfortable to wear. I will definitely recommend to others!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the great recommendation!

Joanna R
4/21/2020
I’m so happy I decided to get BYTE, super easy to use & excellent customer service! My teeth have gaps & not so white, with BYTE I found my perfect solution. I’m 50 years old, with the BYTE system I feel so much better about myself.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

mission.hope.llc
4/20/2020
I am was really pleased with the initial cost vs going through my dentist for Invisable Aligners. Ultimately, with insurance it cost me 1/3 of what i would have paid even using my insurance at the dentist. And then, the speed at which my teeth are shifting is phenomenal. Using the hyperbyte every day, I could see a considerable difference in just a few weeks!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Fantastic to hear you're having a great experience! We can't wait to get you to that last step.

S
Sarah G
4/19/2020
This has been a very good experience for me. My family is impressed with how quickly my teeth are becoming whiter and straighter. The best part is being able to do everything from home without ever going to the dentist.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.


Top Rated
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  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies