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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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richcarson61
4/19/2020
the whole system is flawless. Great instructions. No surprised. High quality Material. What I like the most is I am doing it. No one else sticking their fingers in my mouth. Thanks again great product.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way. And we keep our fingers to ourselves!
angel.klaus21
4/19/2020
The whole process has been super easy. The customer service is one of the best!

K
Kayla
4/18/2020
So far the customer service is very good. I have not yet received my liners, which is fine. I was supposed to get them in about four weeks. So hopefully everything works out good

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Kayla, thanks so much for the recommendation!
M
Missy S
4/18/2020
Great company! Great Experience! Everyone is super sweet! Definitely a 5 star company!!

M
Missy S
4/18/2020
Everyone is super sweet! The entire process is fast and painless. I would definitely recommend them for anyone that’s wanting aligners.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the great recommendation!
M
Melissa
4/18/2020
So far, so great! I am in my fifth week of aligners and the experience has been so good. The customer care team is responsive and helpful, the actual aligners are great (I'm already seeing a steady improvement to my smile!) and I LOVE the HyperByte tool so much! Makes everything feel right. To top it all off, the pricing honestly is so good, especially for the quality of service AND product. I will absolutely be recommending byte! Five stars. :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the great recommendation! We are glad this process has been so smooth for you.
S
Shaina D
4/18/2020
Byte has surpassed my expectations so far in my teeth straighten journey. Their customer service has been quick to answer my questions, sometimes even before I have a chance to ask. Great communication and instruction! And my alingers were made with perfect quality. I call them my 'glass slippers'! Thank you, Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way. Glad you are a part of the 'glass slipper' family.
T
Tina
4/18/2020
Customer service is amazing. My expression kit was on time and very easy to use. I actually had fun using it! I was surprised with their response time. They were super fast and very pleasant. My byte advisor Nadia was very friendly, understanding and on top of things. So far so good!. I can’t wait to receive my aligners now and experience the rest of the process!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for the recommendation, Tina! So glad things were super easy and can't wait for you to get your aligners.
samcolon98
4/17/2020
Super helpful and fun. This was a great and easy process. Thank you so much for the smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your recommendation!
Therese H
4/17/2020
What can I say byte is absolutely phenomenal. If the before and after pictures don’t reel you in I don’t know what will. After seeing what my teeth will look like after my 16 week aligners system it was an instant buy. So much great help was given to my by my byte advisor Brandon and he even hooked me up with a discount code!! I would recommend this to anybody

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for your recommendation! Happy our team helped you throughout the way.
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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