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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Taylor L
4/17/2020
I’ve had a wonderful experience with Byte so far. I got a coupon in a FabFitFun box and decided it would be worth it to try, since I’ve thought about getting aligners for a long time. The impressions kit that they send initially arrived very quickly, about two days after ordering it. The steps were clear and easy to follow. The website is seamless and I had no problems filling out my profile and entering the necessary pictures. As an added bonus, the packaging is PREMIUM. It’s nice to feel that a company cares about a person’s experience when unboxing such a potentially life changing product. After I sent my impressions in, I heard back within a few days what my expected treatment plan... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

ronaydo
4/17/2020
I began exploring byte on March 9th, and got all of the treatment tools on April 14th. Once I received the equipment, a byte advisor reached out to me to see if she could help. I did have a few questions and an advisor got back to me inside of two hours. I started treatment immediately and I felt a lot of pressure but no pain. By the next morning, my teeth began shifting. It wasn't terribly noticeable but to me. I'm on day four of the first week, and so far. I'm kinda enjoying the whole process. Of the two payments options, I used byte financing. It was super easy to set up. It's important to note that you will pay a serious interest rate. I've shuffled things around, so I can pay... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Brooke J
4/17/2020
I only have one week left! It’s insane how much brighter and straighter my smile is now! Still can’t get over it!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited you chose byte for your new smile!

M
Mattie
4/17/2020
The team at byte has been exceptional throughout the initial process of obtaining the Aligners. They were extremely responsive and helped answer questions regarding payment and financing to clinical implementation. Take comfort in knowing byte has your best interest in mind from start to finish and with a guarantee on your smile for life!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

sugarbooger131
4/17/2020
It was quick, easy, very helpful and very affordable 🙂 the advisor answered all my questions with ease. The customer service was amazing and very easy Accessible. It was also very affordable and flexible with my schedule . I have actually recommended byte to some of my friends and family .


Ashley G
4/17/2020
I'm so glad I came across Byte. It's so affordable. Customer support was quick to respond with my million questions before I got started. My impression kit came really fast and they give you two chances to get it right. I didn't think I did good on my impressions but I was ecstatic to found out they were approved and getting looked over!! Shout-out to my advisor Lilly who has been so helpful. Love her personality. I'm only on week one right now but I can already see a difference! My husband even tells me my smile is whiter so the brightbyte is awesome! Some discomfort the first few days but that tells me it's working. Thank you Byte!


Chris M
4/17/2020
To me customer service is everything. I will pay more for better service any day. I’ve been apart of the byte family for a week and after messing up my imprints, Madison C. Put me at ease and reassured me that everything would be ok. Responded to my emails very quickly and professional. So thank you Madison!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Tucker H
4/16/2020
The customer service was soooo awesome and they work with you every step of the way!!! I recommended them to my sister and she loves them too!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!

A
Angela A
4/16/2020
I’m so happy with my Byte aligners and whitening system, I’ve been using it for 2+ weeks and my teeth are whiter and The aligners are very comfortable and easy to use. I can’t wait to see the results. Customer service is fantastic and they follow up with every step.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.

Stephen L
4/16/2020
Byte is the easiest and most streamlined process! I love especially their option to wear only at night ... very happy with the process!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're so excited for you! Take some progress pictures- we love seeing before and after photos :)


Top Rated
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  • Starting at $70/month 
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  • Free retainers, LED teeth whitening, and cleaner
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