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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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T
Teju w
3/9/2020
Byte has been great so far, I’m on my 8th week and I’ve seen amazing results. Byte gives you a treatment plan showing you how your teeth will look week by week and everything it showed it has proved.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Halfway there! Thank you for being a part of the byte family!
jaycee.deinstadt
3/5/2020
Byte has given me a beautiful smile. I had a lot of spacing in between my teeth and now with only 4 weeks left, little to no spacing! I had people from the team check in with me periodically to see how my treatment was going which was great. I am finally comfortable and confident smiling with my teeth!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting to hear! We're so happy you're happy with your results.
L
Lindsey P
3/4/2020
I ordered from Byte mainly because they had the shortest treatment plan. Unfortunately, once I received my last three aligners they didn't fit. I informed Byte and it took them two weeks (after multiple emails from me following up) for them to realize that of course they are going to have to take new impressions to see where my teeth were at. Two weeks ago I sent back the impressions and I had to email one day ago to see if they were even received. I had a response email today stating they did get them, and that they were being reviewed and it will be another 3-4 weeks before I get the new aligners. Also, I have no idea how much longer the treatment is going to be. I was supposed to... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Lindsey, Thank you for your feedback! We take your concerns, treatment and safety very seriously. When we move forward with our byte for life guarantee, it can take some time for our orthodontic team to complete a full review to provide you with the next best steps possible. As your aligners are a custom made medical grade product, they can take time to be made, quality checked, and shipped. Per patient privacy laws we're unable to share more on your treatment plan, but if you reach out to our support team we are able to provide you with additional updates on your plan and next steps. Our care team is always there to help and provide you with as much information as possible. Please reach out to us directly so that we may provide you with this information- we're happy to help.
afleetwood25
3/3/2020
very good product. friendly people. would recommend.my teeth are looking better everyday.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
So exciting! Thank you for your review :)
mercy.ruhma
2/29/2020
Great experience. My teeth are whiter and straighter. I love my smile. Thank you

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review!
L
Lilah
2/23/2020
Before finding byte, I totally didn’t know such an affordable aligner company exists. I’ve always thought of getting my teeth done but the cost was too high for me. With byte, it totally isn’t the case! I’m only a few weeks in the treatment and can already see the progress that my teeth have made! I also really love their customer service- they’re really friendly, helpful and responsive. If you’re looking to get your teeth done, I highly recommend byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting, Lilah! Thank you for placing your trust in us :) We can't wait to get you to your end result!
M
M H
2/22/2020
I have been very pleased with the progress with minimal discomfort. I am looking forward to a much improved smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review!
L
Lauren
2/19/2020
Customer service is excellent. Byte team members are very responsive. I’m currently working with them to make some adjustments with my treatment plan.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Lauren, thank you for your review! We do everything we can to ensure you get the best possible experience, and that includes working with you to give you the best possible treatment plan!
zholmberg2
1/30/2020
Still early, only two weeks into my treatment plan. Feeling great about it. The treatment viewer, showing my weekly teeth alignments, helps me see what my teeth are feeling - progress! Great customer service, very helpful. The HyperByte vibrator does relieve any tightness your teeth go through and the treatment plan is evidence it helps complete treatment in a shorter time than the competitors.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're happy you're happy! Can't wait to keep this going. If you have any questions throughout your treatment, our care team is here to help, always.
T
Ty
1/24/2020
I LOVE the Byte program. Im impressed with my treatment and treatment results. The customer service is unrivaled. The payments are affordable and the treatment plan is ideal

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review! Our care team does everything we can to ensure you have the smoothest possible experience. We're happy you're happy, and we can't wait to keep it going!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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