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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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K
Katie A
8/24/2021
Love the way they look and feel highly recommend. Friends liked the way they seemed like nothing was there.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Katie! We can't wait to see your new smile :)

K
Katie A
8/24/2021
Love the way they feel and look, my friends did not even notice that I had them in. Highly recommend.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the review, Kaite! Happy to have you a part of our byte family :)

linseymelvin.23
8/23/2021
I have fallen in love with this company the aligners are so amazing and I’ve never expected that it would work as quickly as it did. The only reason im rating 4 stars is because I have had some trouble with the customer support. I had issues getting a response on insurance and getting my second set of aligners in but overall it’s been a great experience and I would definitely recommend

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for taking the time to review your experience. We appreciate the feedback. While we are happy to hear that overall it has been a great experience we can understand your frustrations. Due to a higher than normal volume, our response time has been less than ideal. Rest assured, our team is working hard to help each and every customer. For immediate assistance, you can reach our team at 877-298-3669. We are standing by for support and always happy to help!

virgogurl83
8/23/2021
I would definitely recommend Byte to anyone trying to improve their smile. My sons confidence and smile was improved by 100%. More affordable than actual braces and the monthly payment plan made it very easy for me to cover the cost. 10/10

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Everyone deserves to have a smile they love and we are proud to offer a more affordable alternative to braces. We are thrilled to hear that he is feeling more confident! This is why we do what we do :) Thank you for the great review!

rosette303
8/23/2021
Great company and pretty reliable. They've made the whole process easy. Worth a try!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

Liz B
8/23/2021
Couldnt have asked for better customer service and personalized care from the comfort of my home. Product has made an amazing difference after 9 weeks in. :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for the review, Liz! We are so happy to hear that our team has provided such a great experience. We are happy to have you in the Byte family, and we can't wait to see your final results!

Vanessa V
8/23/2021
I'm going to be starting my third week tonight. From day one I already saw movement in my teeth. I used to have braces then lost my retainer so I'm fixing a few years of movement. I would say this program is perfect for anyone doing something similar. Customer Service has been great from my experience so far, I had seen other reviews stating otherwise, but I've gotten quick and positive responses and help. At the end, I'll give another final review. Thank you byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for this great review, Vanessa! We are excited to hear that you are already seeing the movement in your teeth. We are standing by for support if you ever have any questions. We can't wait to see your new smile :)

sevymt1942
8/23/2021
I am still in the process of wearing my aligners. So far I am pleased with my progress. It is very simple to do and there is customer support every step of the way.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review! We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

kjlemere
8/23/2021
I honestly found Byte through google searches, and saw that it had the highest reviews, and was backed by a manufacturing company that has been in the game for a VERY long time. That was enough to get me invested. I am currently on week 8 of my Byte journey, about to start my week 9 aligners when I get home from work. I must say, this has been nothing short of an enjoyable experience. There has been a bit of discomfort, but NOTHING compared to what people would experience with braces. My biggest motivation for getting aligners were to straighten the gap in my front two teeth. I can already see the gap getting smaller, and I know my teeth are going to continue straightening as I get... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey there, thank you for this amazing review! Our goal is to make sure that every customer is getting the support they need. We are standing by for support if you ever have any questions. We can't wait to see your new smile :)

A
Allisyn R
8/23/2021
Byte is amazing. I started seeing progress on my teeth straightening within three weeks of using the byte aligners.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Happy to have you a part of our Byte family :)


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