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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

Loading Reviews ...
wtrainer1957
12/21/2021
Excellent experience from customer care and including results. I highly recommend this company.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the awesome review! We love to hear this😊

B
Brianne
12/20/2021
Love Byte so far ! My teeth are definitely moving and the pain is minimal ! I can’t wait to see the outcome !

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Brianne, thank you for your review! We are so excited too and we can't wait to see! We are available for any questions along the way😊

madre1107
12/20/2021
This is a great product and company. This is a great product and company! They made the process so incredibly easy! They have great communication and reasonably priced!There are not many companies who are customer centric. Byte Aligners are true to their advertisments. They made the process so incredibly easy! They have great communication and reasonably priced!There are not many companies who are customer centric. Byte Aligners are true to their advertisments.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for your review! We are always happy to hear about our customer's amazing experiences. If you ever have any questions, please feel free to reach out. We are standing by for support!

sponger60
12/19/2021
Byte is so far well worth the money compared to other similar companies but as soon as they sell you on it the support disappears. Luckily you don't need much but in my case it's causing some issues/ delays in finishing my treatment.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for your honest feedback. We understand the importance of every customer is getting the support they need throughout treatment. We want to make sure that we can address any concerns and do what we can to help. For immediate assistance, you can reach our team via phone at 877-298-3669 Monday-Sunday 8:00 AM to 6:00 PM MST or you can send us a DM on Facebook. We are standing by for support!

aliciamarie0425
12/17/2021
I'm so happy with this company so far! I still have a ways to go before I get to my dream smile, but the process so far has been so simple thanks to their customer service department

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear it! Let's keep this up, shall we? Thank you so much for your awesome review!

bball4lf99
12/16/2021
I was suggested to use the night byte and was told it would only take about 4 months and my teeth would be straight. It’s been a year now and I have followed their instructions to the dot. However there is still no change. I have had to get a new set because the retainers they projected didn’t fit. However the customer is amazing just not the best product :(. My Brother in law got Invisalign and his teeth were much worse than mine and are almost completely straight after 6 months

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there! We appreciate your review. At Byte we are committed to getting every customer to the smile we promised. When we receive a customer's impressions our dental team does its best to create a custom treatment plan with a projected end date. Because every person's anatomy is different sometimes teeth are a bit more stubborn than anticipated and we may have to slow treatment down a bit or make adjustments. We are proud to offer our Aligner Guarantee, where if a customer has reached the end of treatment and is not happy with the results our team can re-evaluate those results. If approved, we will provide additional treatment at no extra cost to get to the results we promised. Our Aligner Guarantee is contingent on having followed all of the treatment guidelines. We want to do what we can to help & take a deeper look into this. Please reach us at 877-298-3669 or send us a DM on Facebook. We are standing by for support!

laura
12/16/2021
The people at Byte are friendly and helpful. I do wish they were less persistent but I think that is their marketing strategy to retain customers. The return on my investment is beyond my expectations. I can't believe the improvement this aligner system has made on my teeth and smile! I have highly recommended this product to all my friends and family.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hello Laura! We appreciate your review. We can't wait to see that new smile! Our priority at Byte is to make each customers treatment as simple, smooth, and supportive as possible. Please reach out if you have any further questions or comments😊

kamrynharms
12/15/2021
Byte has been awesome and easy to use! My teeth are looking incredible with little to no pain. I recommend this company to anyone who is looking to make their smile incredible.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hurray, Kamryn! Thank you for your review! We love it when our customers share their amazing experiences, it truly makes us smile 😊 If you have any questions or concerns please reach out to us, we're standing by for support.

paul123095
12/15/2021
The Suport I get from customer service is incredible, not only do they help me with everything, the go above and beyond just to make sure that I am getting the results that I want from my aligners, I can’t wait to see my new smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hello Paul! Thank you for your review! We understand some things can pop up during treatment but we have an amazing Customer Care Team standing by for support. We gotcha! Please reach out to us if you have any questions or comments. We are always happy to help 😊

Allison O
12/15/2021
Amazing experience! I’m on week 6 of my treatment and already see results. It’s super comfortable and easy and I can’t wait for my new smile! Their customer service is amazing and the bright Byte whitening foam is an added bonus!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hello Allison! Thank you for your review! We are so happy for you and that brand new smile 😁 Our priority at Byte is to make each customer's treatment as simple, smooth, and supportive as possible in an affordable way. We're standing by for support if you need any assistance.


Top Rated
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