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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Katie M
6/9/2021
Customer service is great and communication with clients is outstanding. I highly recommend using them.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Fantastic to hear you're having a great experience, Katie :) We can't wait to get you to that last step.
A
Alexander J
6/7/2021
Byte aligners have been able to fit pretty comfortable for the most part. However there are still some small air gaps, even when I believe I have done the impression kit correctly.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Alexander! If you are seeing air gaps, please send over some pictures to support@byteme.com and our team would be happy to review your situation!
masudc99
6/7/2021
Byte helped me close my gap and gave me the confidence to smile again with easy access to support and a step by step approach that cost way less than traditional braces.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! Thank you for choosing Byte to get to your dream smile!
L
Laura K
6/6/2021
I was sad that after 4yrs of braces as a kid I was seeing my teeth reverting as I got older-I’m headed into week 5 of my Byte experience and it’s been pretty amazing. I was seeing results by week two in my top teeth and seeing results to my bottom this week. I have a total of 11 weeks to do. I checked with other alignment companies and Byte had the best pricing overall and could do without having to go through a dentist. Looking forward to the end results.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for the great review, Laura. We are happy to hear that you are already seeing progress and we are excited to give you back a smile you love! We are here to help, so please don't hesitate to reach out with any questions you have.
Gina S
6/5/2021
Byte is awesome. I chose Byte for a few reasons 1. It fit my budget 2. My initial impression kit was sent to me quickly and super easy to use 3. The customer service is outstanding. At the beginning of my aligners the initial pain was hard to manage. I reached out to the support staff at Byte and they were empathetic and ready to help me through the process. I’m on week 9 of 15 and the change in my teeth and smile is huge and so exciting... I would recommend Byte to anyone.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate your feedback, Gina. We are thrilled to hear that you are seeing progress in your teeth and that our team has supported you throughout your journey. We are excited to see your final results! Let us know if you ever have any questions, we're standing by for support.
U.S. S
6/4/2021
Overall great experience! I appreciate receiving all the molds for every week in one box which allows me to control the process.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for writing in. Our team is here for you every step of the way. If you ever have any questions please don't hesitate to send us an email or give us a call. You've got this!!
Amy G
6/4/2021
Best thing ever! I wish I would have done it sooner! If you are considering byte just do it!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the awesome review! We're so excited for your Byte journey :)
brimoneekcastro
6/3/2021
Byte is awesome. Everyone I've worked with has been so much help.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for the review! We're happy to hear our Byte team was able to provide you with such a positive experience :)
Raymond S
6/3/2021
The process to get started is amazing easy and seamless! Being assigned a personal customer representative to help through the initial processes is super helpful! It was a great experience to get my impressions and get my plan in place to start the treatment. I would give 5 stars, but as soon as I paid and received my aligners, customer service seemed to disappear. It’s a little disheartening and makes me feel like they really are just worried about getting your money, which I understand they are a business… but when you present with having such fantastic customer service and don’t continue with that same level of service after payment has been received, it can become frustrating.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Raymond, thank you for taking the time to provide this valuable feedback. We can understand your frustrations. We do apologize that our team did not meet your service expectations after your purchase. We can assure you our team is working hard to better improve our processes and communication with customers. We understand the importance of getting the support you need throughout treatment. We are committed to doing what we can to provide that same level of service you received at the beginning. If you ever have any questions, please do not hesitate to reach out. For immediate assistance, you can also reach our team at 877-298-3669.
J
Jennifer S
6/1/2021
I have been having an amazing process with Byte. I always have people emailing me to check up on me and it’s nice to feel they genuinely care about you. I am currently on a second set of aligners and have been seeing so much progress and movement in my teeth. They also have amazing customer service!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our team is here for you every step of the way. We know that going through a smile transformation journey is a big deal and we want to make sure you feel comfortable throughout the entire experience. We are so glad to hear our customer care team has been able to help you out and provide you with such a positive experience. Thanks so much for the review!
Top Rated
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Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
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  • Free retainers, LED teeth whitening, and cleaner
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  • Dentist directed treatment with remote monitoring
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