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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Nicolas K
6/15/2021
Great product and customer service. Responsive and attentive at multiple points.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Nicolas- We are so happy to hear that our team has been able to help and support you throughout your journey! We are here for you any time you have questions. Now let's get you to your dream smile!
rosaenzm
6/15/2021
If you are not confident in your smile, you need to try Byte. As I am getting older, my teeth began to separate and my canines started to protrude out. I saw an advertisement for Byte and I tried them. So far, I am very pleased with their product. It is very easy to get started. Once you send them a mold of your teeth, they send aligners to wear each week. Mine came in a box with Step 1 through Step 15. So easy to follow and they are there to support with any questions or issues. Great Company!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Rosa, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. You deserve the smile of your dreams and we are so excited we got to go on this journey with you!
A
Aylin
6/15/2021
Nighttime treatment was the perfect choice for me. Super convenient!! I love how it is going so far with only a month and a half into treatment :D

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yes Aylin! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
edward.barboza
6/15/2021
Super awesome experience. Love this easy it is to communicate and all the customer support. Excited to see the ending results

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Edward, thank you for the awesome review. We can’t wait to see your new smile either! We appreciate you telling your friends about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.
D
Diamond R
6/15/2021
When I first start my treatment plan I was thinking to my self like this probably want work , but I’m only on 4 weeks & I see some improvement already. I’m super excited for my end results.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow, Diamond- we are so happy to hear about your awesome experience already and cannot wait to be a part of your entire smile journey. We know a smile journey can sound daunting but we are so happy you got started! The support does not stop here! Our team can't wait to get you to that final smile so do not hesitate to reach out. Thanks for the awesome review!
rbdinehart
6/15/2021
It is really working! A fraction of the time braces will take and a fraction of the cost!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Byte is proud to be the best value in the orthodontic space! We are so happy that we were able to help you find a pricing option that works best for you. Thank you for taking the time to submit this awesome review!
Erin D
6/15/2021
Byte has been a great service. I am seeing results after only a short time, and the product, presentation and directions for use have been good quality and very helpful.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is incredible Erin! We are so excited for the progress you have already made. We are here for you throughout your whole journey, so reach out to support@byteme.com any time you have questions :)
Alison R
6/14/2021
Amazing product and awesome customer service! I have had a wonderful experience so far!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy that you chose Byte to get you to your dream smile! Thanks for the awesome review Alison. We are here for you any time you have questions, so don't hesitate to reach out!
yazminenavarro
6/14/2021
Byte has clear and easy step by step directions for my treatment! Not only do you receive your liners, you also receive a cleanser that cleans your liners and brightens your teeth! People began to notice how much whiter my teeth are now!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
Debi M
6/13/2021
Byte has really been living up to their claims so far! Customer service is great and my teeth are already looking great and I'm not even finished yet! Thank you BYTE!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting Debi! We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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