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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Cassie D
6/13/2021
I have really enjoyed this experience with Byte. They have been super helpful with many questions that I have had. My favorite part was being able to review the treatment plan before purchasing anything!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are happy to hear about your awesome experience with our team. The support doesn't stop here. Our entire team is here to support you every step of the way. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam, Cassie!
Stacy C
6/11/2021
I love my byte experience. They have gave me my confidence back. Very great customer service.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this! We see that those stars are empty, so let us know what we can do to change that for you to make your experience a 5-star experience! We are so happy to have you in the Byte family :)
S
Stacy L
6/11/2021
I love my byte experience. The customer service is outstanding they are very nice and helpful. They have gave me my confidence back at a very reasonable price.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear that you have gotten your confidence back! This is amazing! Our team is here for you every step of the way, so don't hesitate to reach out with any questions :)
S
Stacy L
6/11/2021
I love my byte experience. The customer service is outstanding they are very nice and helpful. They have gave me my confidence back at a very reasonable price.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear that you have gotten your confidence back! This is amazing! Our team is here for you every step of the way, so don't hesitate to reach out with any questions :)
dstern113
6/11/2021
I never thought that something like getting braces/aligners could be done without in-person consultations, but Byte makes that process so easy. Every step of the way you’re being guided by experts that make you feel confident that you’re in good hands. Even their website, (where you can see the progression of your teeth align), is incredibly intuitive. The people at Byte make it a priority to be sure you’re happy and satisfied with the entire experience.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate you reviewing your experience with Byte! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)
M
Madison
6/10/2021
Great customer service , really appreciate their timely responses via email

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review! We are so happy you chose Byte!
kailamarchese
6/9/2021
My teeth just needed a little bit of tuning up and honestly Byte has been a dream, I'm on week six and my teeth have already made a lot of progress! This company has a lot of options for payment too, I highly recommend using Byte :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Week 6 already! We are so excited for you!!
Samantha E
6/9/2021
I love that Byte includes everything you need in one shipment. I also liked how well they worked with me to finance my treatment. There are multiple options and I was able to pick the best option for me. The process is half the time of other treatments with minimal pain each week when you change your aligners, but that is expected. I am so excited to see my teeth at the end of the process as everything has gone so smoothly up to this point.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Samantha, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Samantha E
6/9/2021
I love that Byte includes everything you need in one shipment. I also liked how well they worked with me to finance my treatment. There are multiple options and I was able to pick the best option for me. The process is half the time of other treatments with minimal pain each week when you change your aligners, but that is expected. I am so excited to see my teeth at the end of the process as everything has gone so smoothly up to this point.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Samantha, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Kenny C
6/9/2021
Byte's costumer service has been amazing! They make the entire process an easy and enjoyable experience!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your awesome feedback!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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