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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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lashanda.wentz
5/31/2021
Love Byte! Customer service is fabulous, they help out anytime and get you on the right track. I'm about halfway through treatment and could not be happier!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YAY, halfway there!! Thank you so much for sharing your experience! We're so grateful to have you a part of the Byte family and are thrilled to hear that our customer care team has provided you with such an amazing experience!

elisesimmons09
5/30/2021
I Love it! It’s been an exciting journey and I’m not looking back. I can definitely see a change in my teeth. If you’re thinking about shipping with byte, stop hesitating and just do it! You won’t regret it!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for the awesome review! We are thrilled to hear you are seeing a noticeable change in your smile already. As you're getting to the final steps of your treatment, our team is here for you! Let us know if you have any questions. We can't wait to see your results :)

Chris B
5/29/2021
Super easy process, and affordable. Byte’ Customer service is excellent. They are so helpful and answers all my questions.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the review. Our team does what they can to make sure you feel supported every step of the way :)

Lauren H
5/29/2021
So far so good! I’m only 6 weeks in and can see major changes already!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YES! Week 6! You'll be showing off your new smile in no time :)

fernandez.laura82
5/28/2021
They are working!!!! Only 2 weeks in and I see such a change in my smile that I can only imagine how it will look and feel at the end of my treatment. The foam is nice and is really helping to whiten my smile. They are comfortable to sleep with always firm but never painful or uncomfortable. I sleep like a baby with them on. Thank you so much byte!! On my way to a smile I will love to share with the world!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YAY! We are so happy to be on this journey with you and love that you are seeing results just two weeks in. Throughout every step of your journey are team is here to assist and guide you. If you ever have any questions please do not hesitate to reach out :)

porras0314
5/28/2021
I am currently a Byte patient in week 13 out of 14 and have a little bump in the road with needing more aligners then expected and called customer service and the assisted me professional and with sympathy about my situation and now I am on the way of getting more aligners so that I end up satisfied with my results ... completely recommend

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the review, we really appreciate you taking the time to write in. Our team truly cares about getting you your dream smile and we want to make sure we are doing everything we can to get you those results. Any time you have a question or just want clarification, our team is here for you!

pcurley
5/28/2021
Byte has more than exceeded my expectations, in every way! I’ve been using byte for 5 weeks and can already notice a significant difference! The customer service has also been exceptional. Just an awesome company

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Happy to have you in the Byte fam and thank you for the awesome review.

justinyoung80
5/28/2021
I'm about a month in to Byte at Night and I'm loving it so far! My life doesn't lend itself to wearing aligners 20+ hours a day, and I believe Byte is the only company that offers the night option. Great experience so far!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review! If you have any questions, our customer care team is always here to assist. Just send us an email or give us a call and someone will take care of you :)

anilven
5/28/2021
So far it has been great experience with Byte and excellent Customer service. I am about to finish my third week of treatment and I can see the difference, initially it was little discomfort but the Customer service team really helped me. The whole process of Byte is very simple and less expensive compared to other aligners. I am satisfied with byte and I would definitely recommend this product..!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay, week three! We are so happy to hear about your awesome experience with Byte. As your teeth adjust to wearing aligners there can be some discomfort at the beginning. But if you continue to feel any pain please let us know so we can address it and make sure you are comfortable. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Chandler L
5/25/2021
Love everything about these! Never had confidence in my smile until I tried byte. Works well and love all the quick and easy support. 10/10

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love hearing that you have had more confidence! Thank you for your review:)


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