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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Paula J
4/20/2021
My daughter gave this as a gift and the whole process has been easy. I had a slight setback but the communication from the company was quick on how to proceed for better results.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Getting your dream smile is such a great present! We are happy to hear that our team was able to get your smile back on track. We are always happy to help if you ever have any questions. Thank you for the great review, Paula. We are so excited to see your results!
C
Con H
4/20/2021
I had braces in the past that were very expensive. I wish that Byte was around 15 years ago to save my time and money. The process has been so smooth and amazing. Everyone is helpful, friendly and understanding. If you want to get your smile back or get the smile that you always wanted choose Byte!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
bluebensau
4/20/2021
Hyper sales oriented approach. Lots of communication and attention to the customer leading up to the sale .. the only follow-up communication was to ask me to fill out this survey. I'm not done with the treatment so I can't speak to that, but I feel like I have a lot of progress to make with only a few forms left.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate the feedback as it can help us improve our customer's experience throughout treatment to make sure they are feeling supported. We're sorry to hear that you haven't received more communication from our team. We do send check-in emails every two weeks. If you have not received those, please reach out to our customer care team at support@byteme.com or 877-298-3669. We would be happy to look ingot this for you and check your smile progress. We are standing by for support!
ycharalambous
4/20/2021
they are good and hard to notice. that is 5 stars but they got my treatment plan wrong 2 times in a row.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi- thanks for sharing this feedback. We are sorry to hear about your trouble getting the right treatment plan but we are happy to hear that our team was able to get this sorted out for you and that your treatment is progressing well :) We are always here to support you so do not hesitate to reach out.
Brianna T
4/19/2021
My experience with Byte thus far is great. Customer service is helpful and professional. I can’t wait to see the results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for the great review, Brianna! Our team is here to support and do what we can to make your treatment as smooth and stress-free as possible. We can't wait to see your results either!
zulemaonline
4/19/2021
Customer service is excellent. My kit is working for me as promised. I can see a change every single time I change my aligners

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear you are seeing the progress! Our team's goal is to answer any questions and make sure you are feeling supported throughout your smile journey. If you ever have any questions or if there is anything we can do to make your experience better, please let us know. We are excited to see your new smile! :)
R
Ryan D
4/19/2021
So far my experience with byte has been nothing but positive. The customer service has been very nice and helpful. I am looking forward to receiving my aligners and see how things progress.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Ryan, thank you for your review. We are so happy to hear that you have had such a positive experience. We can't wait to get your treatment started. Please let us know if you have any questions. We are always happy to help! We hope you'll share your progress with us.
jerrodwikle
4/18/2021
Great product! A week and a half in and I’m already seeing results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
So exciting you are already seeing results! We can't wait to see your new smile. If you ever have any questions, please let us know. We are always happy to help. Thanks for the great review.
Kayla S
4/18/2021
I really appreciated Ryan and Ben. They checked on me every step of the way. They even scheduled the pickup for me which was very nice.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Kayla, we are so happy to hear how helpful Ryan and Ben have been. We always want to do what we can to ensure your questions are answered and you are feeling supported. We are excited to see your final results!
shopaholic21_2003
4/17/2021
A wonderful and affordable product! The product has excellent results and less time than going to the dentist!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review! :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
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