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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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nybucomag
4/15/2021
I am currently working towards the end of my process, but I have had no complaints so far. I have enjoyed seeing the process of my teeth becoming more aligned and anytime I have questions or concerns, Byte is a text or call away and is always very helpful!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this! You are so close! Let's get you that smile of your dreams:)

antsmess3108
4/15/2021
i want to say thank you to Kelly N. Outstanding customer service.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love Kelly! Our team is here for you every step of the way. Thank you for sharing:)

c.davila0504
4/14/2021
This has been the best experience in my journey to a perfect smile. Great customer service and amazing product. I will always recommend byte

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear this!! Can't wait to get you that perfect smile:)

Jonathan O
4/14/2021
so far so great! easy to use step by step instructions, painless to use. taking off 1 star since I'm still in the process and haven't seen the results yet, but can't wait!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We can't wait to get you to those final results, and we are so happy to hear about your positive experience so far :)

Chevonne L
4/14/2021
It's been a great experience so far. My teeth were in the most pain on the first week of wearing the byte aligners. Every week after that everything has been manageable. No one can tell that I'm wearing the aligners and I can talk clearly while wearing them. I do feel that there should be two bottles of the cleaner/whitener because it's hard to know when to order another bottle when the shipping doesn't happen as fast as you think it would. Team members reach out consistently so you can ask any questions if you have them. I can't wait to see how my teeth look in the next 5 weeks.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! Thank you so much for sharing:). You can order more BrightByte any time through our Shop tab on our website!

clarette.diyoka
4/13/2021
Great! im loving it, my teeth are looking great! almost to it perfection. great great great. Thank you for this opportunity to write a review. It means the world to me to have a perfect smile. l, and to our entire team! I look forward to a perfect smile

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is, well, GREAT! :D We are so happy that you chose Byte! Can't wait to get you to that final step.

Matthew I
4/13/2021
The gaps in the bottom of my bite are closing in! so pumped to finish the next month of my treatment. Thanks Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are pumped for you! Don't hesitate to reach out during this final stretch if you have any questions!

Eve L
4/13/2021
Love how quickly it changed my smile <3 Cost efficient and very effective.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this! Thank you for sharing:)

claire.dundon
4/13/2021
I am currently in the middle of my treatment and so far so good. The hyperbyte is easy to use and the brightening solution has made my teeth whiter. I am excited for the result!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!

M
Meghan H
4/13/2021
Byte Customer Service has been so wonderfully helpful. They are always there to answer a question or ease a concern. They check in from time to time to assure everything is going well. I always get a response within a day or two, so I'm not left worrying about things I don't need to worry about.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.  


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