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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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M
Mo
4/13/2021
not happy with customer service not happy with the results,did not get what i was promised just lost $ 1,749.00

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so sorry to hear that this has been your experience. Please reach out to us at support@byteme.com and we would be happy to look further into your situation.
dudeweresmybike
4/12/2021
Great product! I would recommend it to anyone! Great customer service!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing!
C
Candra
4/12/2021
Awesome customer service and a super fast response to any questions that I’ve had. I cannot wait to continue my journey with Byte and I’m looking forward to receiving my aligners! So glad I came across this company!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow- we are so happy to hear about your awesome experience already and cannot wait to be a part of your entire smile journey. The support does not stop here! Our team can't wait to get you to that final smile so do not hesitate to reach out. Thanks for the awesome review!
C
Candra
4/12/2021
Awesome customer service and a super fast response to any questions that I’ve had. I cannot wait to continue my journey with Byte and I’m looking forward to receiving my aligners!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.
M
Marcia W
4/12/2021
The process has been simple and painless. There was a noticeable difference within the first few weeks. The whitening cleaner makes a huge difference.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! We can't wait to see those end results!
Alexis S
4/12/2021
Byte has been such a great experience. In just a few short weeks my smile has changed drastically and my teeth have gotten significantly whiter. The customer service has also been fantastic. I am very happy with my choice of going with this company for my aligners.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy you chose Byte! Can't wait to see your perfect new smile! :)
R
Ragan G
4/11/2021
The process is so easy and customer service is over the top! Byte does a great job with packaging making it simple to more through your weekly treatment plan. The aligners are easy to wear and and virtually painless. I’m finished with the top aligners but have a few more weeks with the bottom, but I already can’t stop smiling!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.
B
Brandon
4/11/2021
5 weeks into my treatment and so far so good! Aligners fit well and ive experienced very little pain or discomfort. Teeth are a little sensitive for a few hours after taking them out, but that's to be expected. BrightByte has also been making my teeth whiter!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
5 weeks already! We are so excited to get you to that final result!
J
Jessica D
4/10/2021
Byte has been a great experience for me! Always able to answer questions with just a quick email or text. Retainers are easily switched weekly. Would definitely use if you want your teeth straighted.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for sharing this feedback! We are so happy to have you in the Byte family:)
C
Claudia W
4/10/2021
Love this service! I never had to spend time going in to get molds done and check ups. I did the initial molds at home and they send me the whole set of aligners at once- amazing how they can plan the treatment at one time and the aligners always fit. Super responsive customer service by email/ text which is my preference.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate you reviewing your experience with Byte! We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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