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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Scott H
4/17/2021
This has been a very good experience for me. The directions from the very beginning have been very helpful and the staff is responsive and fast. I would recommend Byte to just about anyone.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Scott! We are happy to hear your experience has been going well and we hope to continue that throughout your smile journey. If you ever have any questions we are always happy to help. We look forward to seeing your final results!

Zoë S
4/17/2021
I would recommend 10/10. Everything is easy, support help is helpful and my teeth are looking awesome

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! We do what we can to provide an easy and safe way to get the smile you have always imagined. We are happy to hear that your teeth are looking awesome! Thank you for the great review Zoë.

Rebecca C
4/17/2021
I have only been wearing my aligners for a couple of weeks and am very happy with.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are happy to hear that you have been happy with your treatment. If you ever have any questions, please let us know. We are always happy to assist. We can't wait to see your new smile, Rebecca! :)

G
Geoff M
4/17/2021
Just started my eighth week and so far I couldn't be happier. Aligners are comfortable and I've had no problems whatsoever. Also enjoying their Snow teeth whitening system. Customer Service has been great also. I'm glad I used Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Geoff, thank you for the review. We are happy to hear that your treatment is going well and you are enjoying the whitening system. We are so glad you chose Byte too! We hope you'll share your new smile with us.

Jessica S
4/16/2021
I absolutely love my Byte aligners! I actually love everything about Byte! I'm a graphic designer so I have mad respect for their packaging design and advertising. It's just brilliant. I think their customer service is spot on. And of course, the product works and is easy. I ordered the night Byte's so I only have to wear them while I sleep. It's very convenient and I'm loving my results. Just make sure you don't switch your aligners to the next one, until your teeth have fully adjusted to the current aligners and there are no gaps between your teeth and the aligners. That's my hot tip!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love a hot tip! Jessica, we appreciate you taking the time to review your experience with Byte. We are happy to hear how great your experience has been from advertising, packaging, our customer support, and the aligners. We are excited to hear you are loving your results! :)

R
Rene C
4/16/2021
Super happy with the service and guidance of the Byte team. Aligners came faster than expected and I am able to start my treatment sooner than planned! So far it's been a fantastic journey and I can't wait to reveal my new smile...

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great feedback. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Mary K
4/16/2021
This was super simple anyone can do it! The customer service is awesome and so helpful every step of the way! I highly recommend using Byte to anyone looking to make their smile perfect! Very affordable and love having payment options available!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate you reviewing your experience with Byte! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

christopherdistaulo89
4/16/2021
The entire process was easy!I can't wait to start getting my smile back and being the one who wants to take pictures with friends instead of them telling me I have to!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited to get you to your dream smile! We want to do everything we can to make this experience as smooth and enjoyable as possible for you. Our team is here for you, so don't hesitate to reach out! :)

K
Kimberly C
4/16/2021
Ever since the start of the process, I was very impressed by the customer service throughout. I got all of my questions answered in a timely manner and everyone I worked with was super friendly and helpful. The aligners themselves are amazing! They're super comfortable and they're truly invisible! Also, Byte is also the only aligner system that offers "Byte at Night" so you can wear your aligners only at night! Perfect for people with busy schedules like me :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that you are enjoying your Byte At-Night treatment! We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

Kelly D
4/15/2021
I am very pleased so far, my teeth are definitely moving👏 The process is easy and byte customer service is amazing!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Fantastic to hear you're having a great experience, Kelly :) We can't wait to get you to that last step.


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