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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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jamestrohaley
4/5/2021
Amazing company and great aligners! I am about half way through my treatment and my teeth are looking better already. No discomfort from the aligners, support is excellent, and the price is even better!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
C
Casey
4/5/2021
The packaging and delivery of the product was amazing! The instructions were easy to follow and I saw progress as I changed aligners each week. I got sick with strep throat and couldn't wear the aligners for a week or so, so I'm still on my eighth week. My only complaint would be that if I used the bright byte bottle as much as is recommended, I would've ran out way before I finished my ten weeks.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Casey! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊
saraebergman
4/3/2021
I have been wearing my Byte alingers for 4 weeks. I am already seeing my teeth moving to help my smile. Combine with BrightByte for whitening my smile is on track. Also, the Byte Advisors are making sure everything is working the way I had hoped.I have been wearing my Byte alingers for 4 weeks. I am already seeing my teeth moving to help my smile. Combine with BrightByte for whitening my smile is on track. Also, the Byte Advisors are making sure everything is working the way I had hoped.I have been wearing my Byte alingers for 4 weeks. I am already seeing my teeth moving to help my smile. Combine with BrightByte for whitening my smile is on track. Also, the Byte Advisors are... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey! We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
D
Donna
4/3/2021
I am excited about my new smile! After only a week of using aligners, I see a difference . The Bright Byte whitening and cleaning solution has made my teeth brighter! The Hyper Byte is a plus for managing that uncomfortable feeling. I highly recommend Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow Donna- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.
Alicia L
4/2/2021
Byte is a great teeth alignment company to work with to get your perfect smile. Great customer service and is always there to help when needed. Would highly recommend.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Alicia! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.
Sarah R
4/2/2021
The customer service is amazing!! That are patient and attentive to me. I get a check-in from a rep on a regular basis and I get a quick response to any emails I send them. My progress is moving along well and I’m seeing a BIG difference in my teeth already. I recommend Byte to everyone I talk to about my experience.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Sarah! We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Welcome to the Byte fam and thank you for the awesome review.
B
Brianna
4/2/2021
Love it!! Byte is so easy to use and easy to communicate with. My teeth have changed so fast and can’t wait for the results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Brianna! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)
Melissa M
4/2/2021
Amazing customer service & experience overall, everything is taken care of so smoothly!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Melissa! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.
T
Theresa
4/1/2021
I am so pleased with my experience with Byte!! The customer service is amazing, and they make everything feel very personalized. Definitely recommend! So excited for my end results!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo Theresa! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help
B
Brian
4/1/2021
I am about over with my treatment. The folks at Byte have been very good to me. They have modified my treatment , whenever needed. Great customer service.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo Brian! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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