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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

Loading Reviews ...
amanda08osborn
12/15/2021
can't speak to anyone else's experience, but Byte definitely worked for me. The process was easy, affordable, and I had a perfectly straight smile at the end of it. It's not for everyone, though. If you have severe issues, Byte won't be able to help

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hurray Amanda! Thank you for the amazing review! Byte is created for mild and moderate cases, after sending over your impressions we can examine if you are a candidate or not, meaning with close attention to detail and care, If you are a candidate we will explain in detail how we're going to work to achieve your dream smile. If you are not a candidate, you will receive a FULL refund. Our priority at Byte is to make each customer treatment as simple, smooth, and supportive as possible in an affordable way. Please reach out if you have any further questions or comments
M
MONICA R
12/15/2021
Not quite finished with my treatment yet, however my teeth look amazing! Customer service is always friendly, helpful and patient. If you are not happy with your smile, I highly recommend Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hello Monica, thank you for your review! We can't wait to see your smile! Please reach out if you have any further questions or comments :D
vollya3495
12/13/2021
My teeth and smile are way better than they were, I just wish the two front teeth hadn't been shifted as one now looks longer than the other. Other than that everything is great!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey there :) We are excited when our customers are having a successful treatment! Of course, concerns and questions can pop out with teeth moving, that is why our customer care team stands by for support.
D
Dash07690
12/13/2021
Currently on aligner #15 for 3 weeks waiting for additional, new aligners.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review Dash! :) We are excited to see your new smile.
N
Nikki S
12/13/2021
I’m working on my alignment treatment right now and this company has been awesome! Has it been flawless and perfect, no, but what in life is? They made it all right immediately and we’re back on track! You can’t beat the value!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Nikki, we are happy when every customer at Byte enjoys special and smooth treatment. Our customer care team is here for support if you have any questions or concerns :)
wendyconte
12/13/2021
We had great customer service with Byte. When we ran into an issue, the Byte team was very responsive and got us a new set of aligners ASAP. Even though it took a bit longer because of the change, it was totally worth it. I’m loving my new smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hello Wendy, thank you for your review :) We know questions or situations come up, that is why at Byte we love that our customers are 1 click away from support all week long.
kamareusze7
12/13/2021
I have had an amazing experience so far, customer services has been top notch! I got my impression kit quickly and my aligners before they were expected! I am very excited to see the end result and show off my new smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hurray Kama, we love reading these amazing reviews! We're so excited to see you share your smile! Please reach out if you have any questions or comments :)
K
Kristy R
12/13/2021
I love my byte, they have made it affordable for adults to take care of there teeth for once. I love the progress I have made so far. The people are so helpful every time I have had to reach out. I recommend them to everyone that I know who shows a interest in my new smile 😬 😁 🥰

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Kristy, we appreciate the warm review :) At Byte our priority is to make our customers understand every step of the way to achieve their dream smile. Also, our customer support is always standing by for support!
mariebautista0124
12/13/2021
Honestly can’t say anything bad about my experience everything went smoothly! I noticed right away from week 3 my teeth were moving! I love to smile now!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hello Marie, thank you for your review! We want every customer on Byte to enjoy a special and smooth treatment. Don't hesitate to contact us if you have any further questions!
D
Devanee
12/12/2021
Highly recommend Byte!! I am 11 weeks in and I’ve had a great experience so far! This company is so easy & accommodating to work with. This was the best deal I’ve found expense & time wise, compared to other companies. There were several payment plans and I found one that worked perfect for me. Customer service is 5 ⭐️. I initially wanted to take a break because I found out I was expecting (didn’t want the extra stress) and they were super understanding, told me that was perfectly fine, and worked everything out with me. I can see progress little by little and I can’t wait to see what my teeth look like at the end!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is incredible! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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