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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Fayth S
3/30/2021
Chelly E. was extremely helpful online! She answered all of my question and even provided a discount code for my impressions purchase!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Fantastic to hear you're having a great experience, Fayth :) We can't wait to get you to that last step. Thanks for the great review!
Jenna H
3/29/2021
Looking forward to seeing more change and having the perfect smile I always wanted. Change is happening !

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Jenna! We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Welcome to the Byte fam and thank you for the awesome review.
s.fenton
3/29/2021
I called to speak with a rep about an issue I was having and when someone picked up the phone all I heard was chatter in the background for almost a minute before I said, “Hello” and the person responded back saying, “yea”. I remained quiet for a couple of seconds thinking she would adjust her greeting but to no avail so I hung up. The next person didn’t help me either. I was placed on hold for a while and then when they got back to me said someone else would have to call me back to help. Please do better.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you very much for taking the time to share this feedback. We are so sorry to hear about your poor experience with our team so far. Our support team's goal is to make your experience as smooth as possible, and if we dropped the ball on this, we apologize and want to address this and approve your experience moving forward. We are committed to getting you a smile you love, and hope to regain your trust throughout this journey.
T
Tony
3/29/2021
I love BYTE! These guys are awesome and make it so simple!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Fantastic to hear you're having a great experience, Tony :) We can't wait to get you to that last step. Thank you for the great review!
cyntor47
3/28/2021
I am amazed by customer service. And the fact that its week 4 and my teeth are already looking strait AND whiter. Is beyond words.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.
G
Geoff M
3/28/2021
I'm on my 5th week and so far so good! Aligners are comfortable and I don't even really notice I'm wearing them. Customer service has also been great. I'm glad I chose byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Geoff! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)
E
Elijah
3/27/2021
Byte is one amazing company and my braces fit perfectly and I have talked about it to my family and friends. It is amazing because they see the changes in my mouth

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Elijah! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊
E
Erin
3/26/2021
My smile is so beautiful thanks to byte! The price is so amazing for everything that is included in your treatment. You won’t believe how quickly your teeth will change to fabulous.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Erin! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you finally have the smile you have always dreamed of. We are so excited for you to show off your new smile to the world!
T
Tajanneh c
3/25/2021
I have been using Byte for three weeks now and I must say I am amazed at how fast my teeth are starting to align . They’re even whiter already! I am looking forward to the next 20 weeks of treatment!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow- we are so happy to hear about your awesome experience already and cannot wait to be apart of your entire smile journey. The support does not stop here! Our team can't wait to get you to that final smile so do not hesitate to reach out. Thanks for the awesome review!
B
Barbara S
3/25/2021
I love my aligners. The process was easy and customer service was kind and helpful. The aligners fit well but you can feel the subtle tightness to know they are working. I can already noticed the difference in how my teeth feel and look and I'm only halfway through. Brushing my teeth has become fun and flossing is even more satisfying as my teeth align properly. They check in halfway through the treatment plan to make sure it's working as expected. The packaging is fun and I love the bright byte foam. All in all I'm very happy i chose Byte after researching the different brands available.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Barbara, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. We can’t wait to see your perfect new smile!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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