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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

Loading Reviews ...
heathermabin
4/1/2021
Satisfied with service. Good customer support. Quality product. Happy to be part of Byte program.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Heather! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊
Olivia C
3/31/2021
The byte team is so helpful and kind! When my first impressions were not deep enough they sent me smaller trays for no charge to me! So far the bright byte works amazing at cleaning the aligners and whitening teeth! So excited to finish treatment!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Olivia, thank you for your review. We are happy to hear that we were able to get a new package sent out. We love that you chose us too and we can’t wait to see that new smile! :)
P
Paula K
3/31/2021
My advocate reached out and gave me timely and useful information. Thank you for your time.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Paula! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊
colonvictoria16
3/31/2021
I love Byte and everything thing about it. Customer service, and advisors, are the BEST I’ve ever experienced in a company. The products are new and advanced and work!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! WOW- Thank you for sharing such a thoughtful review. Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear your Byte adviser was able to do just that. It's just a taste of what care with Byte is like. We cannot wait to get you a smile that you love.
Michele W
3/31/2021
The impression kit was very easy to use. I have the nighttime aligned and they work good with my schedule. It also helps me from snacking at night. The customer service is quick to respond. I recommend this product!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yes Michele! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!
Ahmed K
3/31/2021
Excited to see my results, and definitely seems like a better choice then traditional braces or more expensive option for clear retainers

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for taking the time to share this awesome review and feedback with our team. We are so happy to hear that you have been having a great experience thus far! Don't hesitate to reach out if there is anything we can do to improve your experience or address your questions, we got you. Happy to have you in our Byte fam!
steph.boulanger2
3/31/2021
I have not received my aligners yet, but let me tell you.........this has been such an easy experience!! Thank you Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow Steph- congratulations on getting started with your smile transformation! We are so happy you chose Byte to go on this journey with you. We are committed to getting you a final smile that you love, so do not hesitate to reach out if you have any questions, we got you! Happy to have you in our Byte fam
Lynne R
3/30/2021
Affordable, fast treatment, convenient, good customer service, whitening products included in treatment plan.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Lynne, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Hollie P
3/30/2021
Great customer derives always there to help With the process. I highly recommend Byte to anyone in the market great results in 10 weeks!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Hollie! We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
A
Anna
3/30/2021
I absolutely love my treatment! I am on step 9 of 11 steps and I see such a difference in my smile. I will say that this is a process that does take patience but as long as you stick with it and follow the steps exactly how they are given, you will not be disappointed!! Thank you Byte for my new improved smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo Anna! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.
Top Rated
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