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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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dtramos
3/25/2021
I am mid into my week 5 set of aligners. So far I am doing good, and also kind of like the fact that it keeps me from snacking often how I used to , lol, so I actually lost 3 lbs! Overall, this week I noticed a difference in my teeth , I see them changing ! This is exciting and I am becoming more confident in smiling and showing my teeth!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out 😊 Happy to have you in our Byte fam, thanks for the awesome review!

krislombardelli
3/25/2021
Loving byte so far! Teeth are significantly straighter and it’s only been 5 weeks :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback. :)

emilymmccarty
3/25/2021
I could never have considered in office dental work, even if we didn’t have all these COVID restrictions - with 3 kids I need a smooth and simple process for everything possible! The Byte team have been very helpful and responsive throughout the process and I was surprised to find that everything just works so well, even the at-home imprints I made! I was seeing a difference from the first week and am really happy with my steadily improving smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Emily! Thank you so much for taking the time to share this awesome review and feedback with our team. We are so happy to hear that you have been having a great experience thus far! Don't hesitate to reach out if there is anything we can do to improve your experience or address your questions, we got you. Happy to have you in our Byte fam!

emmaalison05
3/24/2021
I love how the website works and shows you what you’re teeth will look like

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Fantastic to hear you're having a great experience, Emma :) We can't wait to get you to that last step. The 3D treatment model is one of our favorite parts of Byte too! Thanks for the great review.

Michelle L
3/23/2021
Byte is an exceptionally well run and efficient company. My teeth were a hot mess before I went ahead with treatment plan, but I went ahead and ordered the aligners, and they have straightened my teeth out beautifully. I would one hundred percent recommend this company to help with your teeth. Their customer service is awesome as well!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow Michelle- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.

Christina G
3/23/2021
Customer service is very helpful and good. So far aligners have helped.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Christina! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

M
Melinda
3/23/2021
I got to the final week for my upper aligners and my teeth were resistant to treatment so I had to go back a couple of weeks. They do tell you to keep your aligners but don’t tell you it is probably best to place them back in the package that corresponds to the week. They have a tiny barcode on them that can tell you which it is but not that clear. I ordered the night aligners but wore them during the day as well as at night. If you happen to misplace your aligners it is a whopping $149 to replace each one.. the Bright Byte cleaner is good stuff but will cost you $30 for each small bottle. Considering it is basically mouth wash with some peroxide in it for whitening that’s a pretty hefty... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Melinda- thank you for taking the time to share this feedback with us. We understand that it can be frustrating when your treatment does not progress as expected but are happy to hear that our team was able to support you and help you get back on track. We hear you and know that the a smile journey is a big undertaking so added costs are frustrating. Our team is committed to making your journey as smooth as possible, so do not hesitate to reach out with any further questions or concerns, we are always here to help!

Elise S
3/23/2021
I love these! They are clear and easy to put in and take out when I eat. Plus, they are invisible so you hardly notice them. I had a terrible orthodontist growing up who made me have braces from 6th grade to 11th grade. I made him take them off for my senior year because I did not want another school picture with braces. Then he gave me a retainer that didn't fit so my teeth shifted. I have been so self conscious about my smile for a long time and with these invisible aligners I don't have to have ugly metal braces on my teeth and they are going to fix my smile where I will be confident smiling in pictures again ☺️

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Elise, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. We can’t wait to see your perfect new smile!

dezellemonarrez55
3/23/2021
Best customer service Very helpful on which they recommend! I got the all day ones. Can’t wait to fall in love with my smile once again

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

Diane R
3/22/2021
An definitely feel the difference - and for more than half the cost my dentist quoted.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Diane! Thank you so much for taking the time to share this awesome review and feedback with our team. We are so happy to hear that you have been having a great experience thus far! Don't hesitate to reach out if there is anything we can do to improve your experience or address your questions, we got you. Happy to have you in our Byte fam!


Top Rated
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