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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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halljreggie
3/22/2021
I've enjoyed the opportunity to improve my smile and the Byte support customer service staff have been very helpful. Because I had a tracking problem with my aligners I had to start over after 5 weeks so that has been a bit disappointing in terms of making progress and seeing results. The support team quickly identified the problem and told me what to do to fix it. I followed their advice and am on my third week of getting back on track. I look forward to getting the results I was looking for.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so glad to hear that our Customer Care team was able to help you get back on track. We understand the frustration of having an extension of treatment, but we are so excited to get you to that dream smile in the safest way possible:)

shayshana224
3/22/2021
My son is loving his experience with Byte! It is convenient and he is staying on top of all his treatments! We are loving this set up and the easy of him using them at night and not losing them at school! He is enjoying how quickly his teeth are coming into place!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this! Thank you so much for sharing!

jckeefe
3/22/2021
I’m super impressed with Byte so far. I’m about 5 weeks in and already seeing some progress on my teeth alignment. In addition their customer service has been top notch throughout the entire process. Already recommended them to a dozen friends!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi, thank you for the awesome review. We appreciate you telling your friends about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.

C
Charlotte J
3/21/2021
System is well planned out, very professional, and program is easy to follow. I am very pleased with service and progress.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback!

C
Christine
3/20/2021
I cannot believe how amazing byte has been for me. Not only did I see an improvement in my smile in less then a month gaining my confidence back but the customer service is impeccable. I am so glad I moved forward with byte and my smile looks amazing. I would recommend this to anyone and everyone looking to improve their smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you finally have the smile you have always dreamed of. We are so excited for you to show off your new smile to the world!

M
M
3/20/2021
great customer care. instructions and processes are easy to follow. 3d representation of before and after teeth alignment on the website is helpful.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing! We hope you'll share your results with us!

Shavonnah M
3/20/2021
Treatment is simple quick and easy! Still in the process, can't wait until the treatment is done. Customer service is very professional and the response turn around time is great, as well as great detail instruction and information. Looking to finished look.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for sharing! We hope that we can give you a 5-star experience throughout the rest of your journey!

A
Ashley
3/19/2021
I stumbled upon byte when looking for aligners and discovered they’re the best option with their shorter treatment times and convenience. The customer service has been good so far, they text you and also offer to call setting up the process. I appreciated them showing me how my smile will look after the treatment and their website that shows your progress. I’m anxious to get my aligners and start the process but so far so good!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out 😊 Happy to have you in our Byte fam, thanks for the awesome review!

K
Kerry-Ann A
3/19/2021
I have had my byte for over 8 weeks and my experience has been awesome. The customer service is very exceptional. I can’t wait to complete the process and see my new smile. The turn around time to answering my questions have been great

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)

wumb213
3/19/2021
Byte is the best company to recieve invisible braces from. Fast processing times, easy step-by-step help (with a contact who is around pretty much 24/7 if you ever have questions) and painless retainers make the choice a no brainer.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! This makes us so happy to hear. We are lucky to have you a part of our byte family :)


Top Rated
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