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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

Loading Reviews ...
lynda.ware
3/5/2021
This is one of the most rewarding, smart choices I’ve could have made for myself. The timing in life was perfect and I have no regrets, yet many praises for my outcomes.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Lynda! Wow. We are so happy to hear about your incredible experience with Byte. You deserve a smile that you love and we are so happy you chose Byte to guide you on this journey! Thanks for the awesome review :) Make sure to share some progress photos with our team- we love seeing before and after pictures!

andrewhayes63
3/4/2021
I'm currently half way thru my treatment so my smile isn't complete. However I do notice and feel my teeth are being moved. So far the support staff has been so helpful it is a pleasant change in customer support.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yes, Andrew! Halfway to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.

I
Isabella
3/4/2021
Byte has great customer service. However, my teeth have not hardly moved in the 15 weeks I have worn my Alligners every day. They have moved a little because they would have had to in order to fit the Alligners but not enough to tell a difference.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Isabella- thanks for the review and the great feedback. Your unique smile journey is important to us and we are committed to getting you a smile that you love. You deserve it! We know it can be extremely frustrating when you do not see the results you are expecting right away, but our team is here to support you and help get you the results you are looking for. We want to get your concerns addressed right away, so please shoot us an email at support@byteme.com. From there, our team can get you the best next steps to be on your way to your brighter and whiter smile. Your smile is backed by our satisfaction guarantee. We are happy to have you in the Byte fam for life!

harisalen
3/4/2021
Been a process. Not as quick and simple as I originally anticipated however, the end result should be worth it. Have received many compliments already. Also, customer service is not absent. Would recommend 🌞

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey! Thanks for the review and the feedback. We understand that it can be frustrating when your treatment takes longer than expected, but our team is here for you and wants to get you back on track as soon as possible. We are always just a message away at support@byteme.com so do not hesitate to reach out! Let's get that final smile, you deserve it :)

T
Tricia
3/4/2021
I was worried I would pick the wrong company when I finally chose to invest into my smile. I now know that I definitely picked right! Byte are so quick to respond to my questions or concerns and no problem is too small. They are definitely the best choice out there!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo Tricia! We are so happy to hear this and are so excited to be on this smile journey with you. We are committed to getting you that final smile and we cannot wait to get you there. Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. Thanks for the great review, let's do this!

T
T R
3/3/2021
I started looking into Byte in December '20 after seeing an ad online and have been nothing but delighted ever since. The company's employees are all knowledgeable, professional, and efficient. They answered all of my questions online within a 24 hour turnaround time. I started treatment recently and am currently on Week 4. Both my top and bottom teeth are already noticeably straighter. The BrightByte foam cleanser and whitener has made my teeth whiter than ever, too. The company definitely didn't skimp on product quality. The packaging alone is very impressive and extremely well-made. I feel very comfortable referring Byte to others.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your amazing experience thus far and for your whiter and brighter smile. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Do not hesitate to reach out, we are just a message away. Welcome to the Byte fam and thank you for the awesome review.

S
Ski
3/3/2021
The evaluation process is thorough and takes some careful attention to detail, but would you want a less detailed assessment to plan orthodontic correction? The company service is excellent. We had the leading competitor for one of our children, and I think byte is better.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yes- we agree! Our team is here for you and your unique smile journey, so do not hesitate to reach out with any questions. We are committed to getting you a smile that you love! :) Thanks for the awesome review and welcome to the Byte fam!

J
Jasmine
3/3/2021
BYTE is honestly the best! it’s affordable and easy, i would definitely recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Jasmine- you are the best! We are so happy to be on this smile journey with you and cannot wait to get you that final smile. Happy to have you in our Byte fam. Thanks for the great review!

Christi J
3/3/2021
From the consult to the final week wearing my aligners, Byte has been easy to use. My advisor was knowledgeable and felt like a personal coach through the process. The BrightByte kept the aligners fresh while whitening my teeth. It’s neat to see how my teeth have adjusted just like the animated mouth in the treatment plan. I have been so pleased with the results. Just 1 more week!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo Christi! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.

M
Megan H
3/3/2021
Really love using Byte so far! Aligners are well made and really comfortable. Customer service is wonderful as well. I chose Byte over competitors because of the price and guarantee

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Megan! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.


Top Rated
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