We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more

Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

Leave a comment for Byte Invisible Braces
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

1642 Customer Comments & Reviews

Loading Reviews ...
Mariann K
3/3/2021
Byte has a very easy to use at home system for taking and submitting impressions, with clear, detailed instructions. The aligners come neatly packaged, and them Hyperbite is comfortable and easy to use. I give the system 4 stars because my 15 week treatment has turned into 30 weeks. The initial aligners did not straighten my teeth as original promised in 15 weeks, and I had to repeat the impression process and wait another 2 months from beginning to end for my new set of aligners. I think this process should be expedited for clients currently undergoing treatment. I had to wear the same pair of aligners for 7 weeks while waiting for my new treatment set to arrive. Otherwise, so... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Mariann! Thanks for the review and for your great feedback. We understand how frustrating it can be when your treatment does not progress as planned, and while this is very normal in clear aligner treatment, our team wants to make sure your concerns are addressed and that we get you on track as soon as possible. We care about you and your unique smile, so do not hesitate to reach out with any further questions or concerns. We are always just a message away at support@byteme.com. We are committed to getting you a final smile you love, so let's do it!

L
Lacey
3/3/2021
I am so excited with the progress of how my teeth are looking but also the customer service highly recommend very reasonable price wise as well

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Lacey! Congratulations on getting started with your smile journey :) We are so happy to hear that you chose Byte and that you are already making awesome progress with your treatment. Our team is here for you every step of the way, so don't hesitate to reach out. Let's get you that awesome new smile! Thanks for the awesome review.

A
Alyda T
3/3/2021
So far so good! I am about 11 weeks into my treatment and I am super happy so far! I shopped around all the major aligner companies and in the end decided on Byte bc of their reviews and quick responsiveness. Getting started was super easy and I received my aligners quickly. After about 3 weeks I could literally feel my teeth moving! I chose the night time aligner option bc it worked better for my lifestyle, and it has been very easy. I just wear them at night while I sleep! I've experienced very little sensitivity or pain, and I think the Hyperbyte technology really helps. Byte customer service team has been amazing! They check in often and are always available to answer questions and... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Alyda! We are so happy to hear about your awesome experience with Byte. Thank you so much for sharing your experience and for such a thoughtful review. Congratulations on getting started with your smile journey and all the progress you have already made. We can't wait to get you your final results! Our team is here for you every step of the way, so do not hesitate to reach out, you are a part of our Byte fam for life! :)

willardxu113
3/2/2021
It's super easy to get aligners for your teeth.  Avoid lots of trips to the dentist. And the email customer service is good and easy to reach. But I except a shorter responding time. Like real-time chat. I am now dealing with unsatisfied result situation. The cs team handles it well and I am continuing my journey to get teeth straight.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for the review and the great feedback. We understand how important communication is, so we apologize for any delays on our part. We want to get all of our customers taken care of, so currently, our response time for emails to our support is within 48-72 hours. We know how frustrating it can be when your treatment is not progressing as you expected, but our team is here for you! We are committed to getting you a final awesome smile which is we have our satisfaction guarantee. Do not hesitate to reach out with any questions or concerns you may have, our team is here to help! Happy to have you in our Byte fam :)

C
Cort
3/1/2021
Really happy so far with my progress. Great customer service and fast results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

ashleyvillarx
3/1/2021
Definitely have been seeing results. On top of that, the customer service is also good. Very excited about my final results.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Ashley! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

N
Nick
3/1/2021
Any random text message I’ve ever sent has been responded to swiftly and accurately. I am an antsy person so having the constant reassuring support during a process as significant as this is amazing to have! Michelle here recently has been particularly attentive to me and my million questions!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Nick! We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here! Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!

T
Tanner.hoffman
3/1/2021
I enjoy with how Byte has boosted my confidence on my smile. I’m excited to be social with others and show off my new smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Tanner! We are so happy to hear about how your awesome new smile is already coming along. You deserve a smile that you love, and we are committed to getting you there! Our team is here to address any of your questions or concerns, so do not hesitate to reach out at any point. We are just a message away at support@byteme.com. Thanks for the review.

A
allison c
2/28/2021
I am very pleased with by my byte aligners. The process is very simple and easy. Whenever I have a question, they are quick to answer and very helpful. I am currently using the aligners and can't wait to see the end results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Allison! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

B
Brandi G
2/26/2021
This is by far the best investment I have ever made in my entire life!! The best customer service! My teeth were moving after the first week of slingers! I am almost half way done and I can see a huge difference!!! I am so glad I picked Byte over any other company. Their price is great for the value you get!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo, Brandi! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.


Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies