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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Richard B
2/26/2021
my teeth are getting whiter.. they're also getting straighter.. I'm looking forward to the end.. no longer looking like a gator..

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Richard! We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!

jlross740
2/26/2021
Byte has been phenomenal to work with so far. The process has been smooth and professional. The support team is prompt. The results have been impressive!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!

Kristi C
2/26/2021
Wonderful customer service to get me started on my new smile. The setup process was easy as well. There is no wait time when contacting customer service, which is always nice! On step 13 and already seeing results.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo, Kristi! Congratulations on all the amazing progress you have already made on your smile, we are so happy to hear it. Our team is here to support you every step of the way and cannot wait to get you to that final smile! Thanks for the awesome review.

aurore.martin504
2/26/2021
I am very happy with the result so far, the customer service and the price is great as well!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

obakshi92
2/26/2021
Great service - support has been super helpful in guiding me through the process and answering my questions. The insurance and reimbursement processing have been very easy as well. I'm about 6 weeks in and have been noticing quite a change to my bite already. I would definitely recommend this to anyone who doesn't want to shell out the premium you'd otherwise pay at your dentist

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Welcome to the Byte fam and thank you for the awesome review.

tammyvpham
2/25/2021
Byte so far has been such an amazing and positive experience. The customer service is truly so helpful. Their team is really responsive and will follow up to make sure all of your questions and concerns are taken care of. I actually had to order refinement retainers and I was super worried about the process but every time I reached out with a question, it was answered promptly! Thank you byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Tammy! We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!

foakley09
2/25/2021
If your aligners are having problems fitting for that particular week, just be willing to practice a little extra patience by wearing your aligners for a extra week. That solution has not yet seem to disappoint me yet.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey! Thanks for the awesome review, we are so happy to hear that your treatment is going well. Do not hesitate to reach out to our team at support@byteme.com with any questions or concerns that may up come up! We are always here to help :)

kaadamohamed
2/25/2021
It s works for real, it was very easy and quick steps thank you so much

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! We are so happy to hear about your awesome experience and that your smile transformation has been successful. Happy to have you in our Byte fam for life! :)

K
Kerry L
2/24/2021
I’m not quite done with my treatment plan but I am very happy that I chose Byte to fix my teeth. I’ve been amazed by their responsiveness to my inquiries. It has been very convenient to do the impressions and take photos from home, with a professional reviewing them and creating a detailed treatment plan. The website is extremely informative and easy to navigate. I am quite pleased with the experience thus far and have no reason to doubt that my teeth will turn out exactly as I have wanted them to look.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Kerry! We are so excited that you chose Byte to guide you through your smile transformation. Our entire team is here to support you and cannot wait to get you a final smile that you love. We are always here to answer any of your questions or concerns, so do not hesitate to reach out! All of our treatments come with a guarantee on your smile, so our team will work with you to make sure you end up with a smile you are excited about. Thanks for the review!

sivils6
2/24/2021
This was a very smooth process. The directions and videos made it impossible to mess up.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! We are so happy to hear about your smooth experience with Byte. Our team is here to make it as stress-free as possible so do not hesitate to reach out! Let's get that final smile :)


Top Rated
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