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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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kellymac815
2/2/2021
Byte and the team has been amazing. They have been super helpful on my journey to a better smile and I would recommend them to anyone.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Kelly! Thank you for the great feedback. We are happy you chose us on your journey to a better smile. We can't wait to see your new smile! At Byte we are always happy to help, if you have any questions or concerns we are just a message away at support@byteme.com

G
Gary S
2/2/2021
I’m on my next to last set, and I’m very impressed with the progress that’s been made. The BrightByte appliance is easy to use every night, and really seems to have shortened the treatment time. I’ve recommended this to some of my family.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Gary, thank you for the great feedback! We appreciate you recommending us to your family. The HyperByte definitely helps shorten that treatment time and alleviate any discomfort. We are excited to see your final results! If you ever have any questions, feel free to send us a message at support@byteme.com

Nikki S
2/2/2021
It was so easy to get information on Byte. I ordered the impressive kit and it was here sk fast! I sent it out after doing the kit and can’t wait to get my aligners!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo Nikki! We are so excited you have decided to join the Byte family. Waiting for your aligners is always the hardest part. Rest assured, we are doing what we can to get them to you as soon as possible. We always do our best to provide a smooth and easy experience. If you ever have any questions, let us know.

V
Victor
2/2/2021
The aligners are very easy to use and the customer service is great!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Victor, thank you for your feedback. We are happy to hear that your experience has been great! We do what we can to make sure the process is easy for our customers. We are always here to help if you have any questions.

B
Brittney
2/1/2021
My experience with byte has been great, compared to the last Compared I tried. They have been responsive, and I’ve seen great results with my treatment. I received my aligners super fast, and when I messed my molds up they sent me a new mold kit for free.


E
ELENITA D
2/1/2021
I chose Byte for my son's invisible aligners because they are the most reasonable and most helpful. You know exactly what you are getting and every step of the process. Plus their customer service team is super friendly. Somehow they made their products, website, and profile forms fun! I also became a customer because of my son's good experience.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Elenita! We pride ourselves in always being transparent with our customers every step of the way. We are happy to hear that you have had such a good experience. We appreciate the feedback. We are here to help if you have any questions!

sarahross1013
2/1/2021
Such great customer service! Right from the beginning, all my questions were answered quickly. I needed to extend my treatment and I received a response almost immediately and the entire process has been efficient. I highly recommend Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there! Thank you for your feedback. We are so happy to hear that our Byte team has taken such great care of you! We are always here for support and if you ever have any questions send us an email at support@byteme.com.

J
jeffreysucks
1/31/2021
Overall not a bad experience. The HyperByte really helps with the discomfort of moving teeth. Customer service is great. Had some fit issues in the beginning and was sent a new set of aligners and those were much better. Just finished my last week and while the overall results are great, there is still just one area I feel does not exactly match the original treatment plan I was shown. With that being said, I am not sure I want to go through the process of getting new aligners so I might just suck it up since its close.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Jeffrey- thanks for the review and the great feedback. We understand that it can be frustrating when your treatment does not go as expected, and we apologize for any delays on our part. We are committed to getting you a smile that you love, so please reach out to us at support@byteme.com with any concerns. Your smile is covered by our satisfaction guarantee and we want you to be 100% happy, you deserve it! You are a part of our Byte fam for life.

autumnspromos
1/30/2021
I am on my 5th set of Aligners and I can say that this is, by far, is better than the traditional braces I had as a kid. The process is easy. I love Byte Bright. (Although it's overpriced for what it is...) I saw reviews complaining about follow up communication from this company which made my wary, but I have had a wonderful experience all the way around. The hyperbyte is included with your treatment and that alone is reason to choose this company over some of the others.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Autumn! We are so excited to get to be apart of your smile journey. Take some progress pictures- we love seeing before and after photos :)

karinicoleb
1/30/2021
Love the results I’ve seen so far and only 6weeks in! Super easy instructions and I really feel my teeth moving. Definitely recommend

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! We are so excited you are loving your progress so far. We can't wait to see your news smile! We do our best to make this a smooth and easy process. If you ever have any questions we are happy to help.


Top Rated
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