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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Viva L
1/30/2021
I like Byte a lot. Extremely high quality. I like it a lot

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear it! :) Our support team is always here for you so don't hesitate to reach out, we are just a message away.
D
Darina
1/29/2021
Amazing. The customer service is beautiful. I had a slight problem and within minutes we’re working together to correct it.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Darina! Thank you for taking the time to provide this awesome feedback. We are so happy to hear that we were able to get your concern resolved quickly! We are always happy to help, let us know if you have any questions.
Rachelle S
1/29/2021
So far, Byte has been good. My aligners kind of hurt but that is to be expected. Customer support has been fairly responsive; my byte advisor was great with explaining the payment options and working with me to split between credit card and HSA payments. There is one situation where I reached out to support because my aligner was not sitting correctly. I did not receive a follow up regarding the matter in the timeline given. Otherwise, no issues and would recommend if your realignment is fairly straightforward.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there! We appreciate your feedback and are always looking for ways to improve to make everyone’s experience better! We hope to keep your experience overall positive- never hesitate to reach out with any questions you may have.
chadolphson
1/29/2021
Using Byte has been a great experience. I began seeing results in only a few weeks. The entire process has been effortless.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We’re so happy you were able to start seeing results so quickly :) We can’t wait to see your final results!
J
JCooperdc
1/29/2021
I’m looking forward to the finish product. I’m excited to have straighter and whiter teeth!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yes! We are so excited for you too, and can’t wait to see your smile once you’re finished with treatment :) Thanks so much for taking the time to leave a review.
L
Lindsey
1/29/2021
The Byte process is easy and stress free! I have more than pleased so far in my journey towards a beautiful smile!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're happy to hear about your experience so far- we can't wait to see those results!
Jack D
1/28/2021
If your looking for a great smile byte will help you out I’m so thankful I ended up choosing byte I’m on my 9th aligner out of 10 and couldn’t be more happy!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so thankful you chose Byte too! We can’t wait to see your results at once you are done with treatment. Thanks so much for the review :)
G
Grayson
1/28/2021
Very pleased and would definitely recommend. Professionalism, timeliness, accuracy all at a great price! Can’t ask for more.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear it :) Thank you so much for taking the time to write us a review, we really appreciate it!
Elena S
1/28/2021
Byte is helping me achieve my perfect smile! The BYTE team is so incredibly friendly and kind. I highly recommend BYTE to everyone who wants to achieve their perfect smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! We are so glad to hear about your experience working with us. Happy to have you as part of our byte family :)
G
Gabe
1/27/2021
Great experience with great people who really want to help change that smile! 10 out of 10! Loved it!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love helping people achieve their 10/10 smile and are so glad you are one of them :) Thanks so much for writing a review!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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