Bay Alarm Medical Alert System Review
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907 Customer Comments & Reviews - see all comments
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Bay Alarm Medical is a California-based provider of medical alerts. Founded in 1946 as a division of a larger home security network, Bay Alarm medical provides wireless, multi-part systems that aim to assist in medical emergencies. Complete with two-way communication, 24 hour service, and a 1000 foot radius, Bay Alarm Medical stresses service reliability and efficiency.
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907 Customer Comments & Reviews
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I really enjoy the service that you provide for me for my mother. I few good knowing that she will be taken care of because she lives alone.
Have only positive say about this company. We have experienced several occasions when we have received a call about moms alarm going off and the staff is always professional and have gone out of their way to make sure we are satisfied. I would recommend bay alarm for sure and rate them top notch.
I have spoke twice to your company regarding setting up a system for my husband. Ashley was very informative, professional and answered all my questions. I am awaiting the equipment and if it's as good as your reps I'll be very happy.
Thank you,
Ja'Nice Little
We've been very impressed with Bay Alarm Medical from the minute we got online researching medical alarm companies and saw their website through purchasing and installation and now using the system either accidentally or on purpose. We have not encountered anyone who works for them who isn't pleasant, courteous, knowledgeable and friendly. My husband wears the alarm on his wrist and has accidentally bumped it on the table several times and they have never been disrespectful or impatient. The one time we have had to use them in an emergency, the service was very prompt and the ambulance was at our house in about five minutes. The range of the unit is very good and I can clearly hear... Read More
I find the company and their support to be very responsive and courteous. This is because of my errors where I inadvertently send a message of needing help. The responses is almost instantaneous and the person monitoring is very courteous and understanding.
This is my second year with them and they keep track of my device charge level, inform me and my designated representative of that status. Replacement of a charged device is efficient and simple.
I was having trouble with my phone and wondered if the alarm had anything to do with it. I called and the company and the man that answered was very helpfull. He even told me to call back if I needed anymore help. Turns out it was the outside phone line.
Rate them very helpfull.
I have'nt had to use this too often but the one time that I fell out of bed and couldn't talk to the responder on the speaker, they sent help immediately.
Excellent customer service and very efficient.
my family ordered a Bay alarm necklace for my mother. She may feel it is not necessary but it will only take one time to pay for itself. The monthly fee is very reasonable.
Great company to have on your side. This system saved my mother's life. Would highly recommend to anybody out there
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- Professional monitoring included with all plans
- No activation fees or long-term contract required
- At-home and/or mobile protection
- Connect via landline or cellular devices
- Optional fall detection
