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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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Raphael G
8/18/2022
This is a wonderful Cross Country Moving Group. I had to clean out my storage unit in Broomfield and I live in Westminster so it wasn't really close. They were very professional, courteous, and they cared about my stuff even though it's been in storage for 7 years. I would hire them again in a heartbeat. And the charge was not at all what I expected and that was a pleasant surprise. This company is really awesome you can't go wrong with cowboy Moving and Storage.


Keech W
8/17/2022
They did an amazing job moving out heavy furniture from a house to a third floor apartment. Quick, professional and reasonably priced. We would definitely use them again!!


jacklynrenner9
8/17/2022
Details to set up via email- quick responses to all my questions, sent me COI and confirmation a day before Day of move- on time and professional. All storage contents arrived at the new apt perfectly Movers- were GREAT, courteous, and fun! Honest that they got lost and took time off of final time. Payment- exactly what I was quoted.


beckilara6
8/16/2022
Moved to the city next door with the help of these guys and they truly did an amazing job. Very friendly guys that worked very quickly and carefully. They managed to move my entire home into one giant truck and moved me out and back into my new house within 4 hours. Definitely would recommend it!


Denise B
8/16/2022
The are the great company in town. My friend referred me to them. They did such a great job when moving my house, all of my belongings were delivered safe and on time not a single item broken. From start to finish everything went according to plan Easy booking, simple price structure, easy to amend and when it finally came to the big day courteous, prompt service. I would recommend them to anyone, For their great job and competitive price.


dianadanfordmaryblair
8/15/2022
I'm writing a brief note to say how excellent this service was - fast, prompt, nice, and affordable. Total move was done in under a couple hours. I want to note also that they have amazing customer service and they were the first service to respond to me with a quote, work out booking details, and answer my questions. This was a big plus in deciding to work with them. Highly recommend!


lynneikeda0984
8/14/2022
Every member of the crew did a good job making my relocation easier, and I appreciate the effort and kindness of each member. Excellent service, very pleased with the entire transaction. Couldn't ask for a smoother move. Highly recommended!


maryblair093
8/14/2022
Country Moving took so much of the stress out of moving! This was my first time moving alone and I was super stressed about the process. Day of, I was a little worried because their previous job ran overtime and I needed to be moved out by a certain time. When my two movers got to my apartment, they started right away and were very pleasant and professional. They finished the entire job- from walking in to placing all of my things in my new room- in only an hour! Their prices are also better than any I've seen in the city. Would definitely recommend for any move, big or small.


morrisond525
8/12/2022
Cross Country Moving Group- absolutely love the service of this moving company- from start to finish. They have made my last two moves painless, effortless and efficient. I appreciate the prompt and consistent communication and follow through. They were flexible with my needing to change moving dates and timetables. The quotes are reasonable for the level of service and efficiency provided. Both my moves took less than two hours start to finish, door-to-door. Warm and friendly crew all around. If there can be any pleasure in moving it's only because of Cross Country Moving Group. They're my go-to movers. You'll need NO other!


Isla F
8/12/2022
They may not be the cheapest around but so well worth it, they handled everything with such care and professionalism. Nothing was broken, damaged, or scratched. We had two pieces that had to go into the basement that would not fit and Jorge made it work! I would never use anyone but these guys. Absolutely the best!



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832