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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19969 Customer Comments & Reviews

Loading Reviews ...
M
morrisette81
2/27/2021
Dion's arrival was noted by my part German Shepard dog, who from the back yard fence was anxious to let everyone know that someone was in her yard (she is on guard most of the day). Dion simply continued his work and I let the dog in and opened the garage so he could more easily access the back yard. Dion did a thorough job from what I can tell and I appreciate him doing that. Hopefully this will be another pest free year at the house!! Rick Morrisette,

Dan B
2/27/2021
Great job even in the ice and snow. Dion Pierson had to navigate a very slippery backyard to perform the quarterly service.

V
Virginia S
2/27/2021
Very friendly despite my crazy dogs. I appreciate your kindness. Thank you.

A
Alex G
2/27/2021
Jalon was very nice, professional and efficient during the service appointment. She was willing answer all my concerns and treated the property to my satisfaction. Would recommend her to anyone looking for pest control device.

guil.queen
2/27/2021
Nice young man. He did a very thorough job with our outside area.

Kristi C
2/27/2021
He was very helpful and understood from my husband the exact issues and addressed them in a very expidited way...we have have aptive for over a year and refer them often...simply the best

J
John (
2/27/2021
Jacob did a great job, he listened to our concerns and followed through perfectly. Thanks

Patty V
2/27/2021
Chad was friendly, informative. He wanted to know if I had any problems since last time. Also if any new issues.

Sally S
2/27/2021
The technician did a wonderful job. He was very thorough and paid attention to detail. Thank you!!

D
Darlene S
2/27/2021
Yennifer Alvarez did a very thorough job at my home. She did both the inside and outside, and left some ant traps to help with the ants in the kitchen and bathroom. She was very professional and I hope to see her again at my home.

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